Under the
general guidance and supervision of the Line Manager, in coordination within
the limits of established Emirates Park Zoo & Resort policies’ procedures,
oversees and implements all Sales activities in his/her specific area of
responsibility. Build business by identifying and selling prospects,
maintaining relationships with clients.
Duties & Responsibilities:
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·Develop
and implement targeted B2B sales strategies to achieve revenue targets for the
zoo and resort.
·Identify
and pursue new business opportunities in corporate sectors, travel agencies,
event planners, and other relevant channels to promote bulk ticket sales and
room packages.
·Manage
and drive the sales of bulk tickets for zoo entry and bulk room bookings at the
resort, ensuring attractive deals for corporate clients and large groups.
·Build
and maintain strong relationships with B2B clients, including corporate
partners, event organizers, and tour operators, ensuring high levels of
satisfaction and repeat business.
·Conduct
market research to identify trends, customer needs, and competitive offerings
to effectively position the zoo and resort's bulk sales packages.
·Prepare
and deliver compelling sales presentations and proposals tailored to the needs
of corporate clients and large groups.
·Lead
negotiations with B2B clients, finalize contracts, and close deals to achieve
sales targets, with a focus on bulk sales.
·Work
closely with marketing, operations, and guest services teams to ensure seamless
execution of sales strategies and exceptional guest experiences.
·Provide
regular sales reports and forecasts to management, tracking progress against
targets, particularly in the B2B and bulk sales segments.
Requirements
Qualifications:
·Experience:
Minimum of 2-5 years of experience in B2B sales, preferably in the hospitality,
tourism, or outdoor activities industry, with a focus on bulk sales.
·Education:
Bachelor’s degree in business administration, Marketing, Hospitality, or a
related field.
·Driving
licence required
·Bilingual
language will be an added advantage
Skills:
·Strong
B2B sales and negotiation skills with a proven track record of meeting or
exceeding sales targets, particularly in bulk ticket and room sales.
·Excellent
communication and presentation skills.
·Ability
to build and maintain relationships with corporate clients and stakeholders.
·Knowledge
of the tourism and hospitality industry, particularly in outdoor and wildlife
experiences.
·Self-motivated,
proactive, and able to work independently.
·Strong
organizational skills with attention to detail.
·Proficiency
in Microsoft Office Suite and CRM software.
Preferred Qualifications:
·Experience
working in a zoo, resort, or similar environment.
·Knowledge
of sustainable tourism and conservation practices.
·Familiarity
with the local market and key players in the B2B and tourism industry.
