<\/span>
<\/div>1. Daily Operations<\/span>
<\/p>
· <\/span><\/span><\/span>Execute routine duties as per departmental SOPs.
<\/p>
· <\/span><\/span><\/span>Monitor area cleanliness, guest service, and
queue flow.
<\/p>
· <\/span><\/span><\/span>Report incidents and escalate issues when
necessary.
<\/p>
2. Team Support & Coordination<\/span>
<\/p>
· <\/span><\/span><\/span>Work collaboratively with peers and supervisors.
<\/p>
· <\/span><\/span><\/span>Support new staff orientation and daily task
assignments.
<\/p>
· <\/span><\/span><\/span>Provide shift handover details accurately.
<\/p>
3. Customer Service<\/span>
<\/p>
· <\/span><\/span><\/span>Assist guests with directions, services, or
concerns.
<\/p>
· <\/span><\/span><\/span>Maintain a friendly and welcoming attitude.
<\/p>
· <\/span><\/span><\/span>Handle complaints with professionalism and
escalate as needed.
<\/p>
4. Health, Safety, and Hygiene<\/span>
<\/p>
· <\/span><\/span><\/span>Follow all safety and hygiene standards.
<\/p>
· <\/span><\/span><\/span>Ensure guest zones are safe and hazard -free.
<\/p>
Comply with PPE requirements and cleanliness
protocols.<\/span><\/span>
<\/div><\/span>
Requirements<\/h3>
Education:<\/span><\/u><\/b>
<\/p>
· <\/span><\/span><\/span>High school diploma or equivalent. Additional
relevant training is a plus.
<\/p>
Skills:<\/span><\/u><\/b>
<\/p>
· <\/span><\/span><\/span>Strong customer service and communication
abilities.
<\/p>
· <\/span><\/span><\/span>Teamwork and time management.
<\/p>
Basic understanding of safety protocols.<\/span>
<\/div>Willingness
to work flexible shifts, weekends, and holidays.<\/span><\/span>
<\/div>
<\/div>Experience:<\/span><\/b><\/span><\/span>
<\/div>
<\/div><\/span><\/b><\/span><\/span>
<\/div>· <\/span><\/span><\/span>1–3 years of relevant experience in hospitality,
operations, or customer service.
<\/p>
Hands -on experience in dealing with guests,
handling equipment, or operating a point -of -sale system (as applicable).<\/span><\/b><\/span><\/span><\/span>
<\/div><\/span>
