The
Pool Bar Barista is responsible for preparing and serving high-quality coffee,
espresso-based beverages, and a variety of cold and hot drinks at the pool bar.
The role involves delivering excellent guest service, maintaining a clean and
organized workstation, and contributing to a relaxed and enjoyable poolside
atmosphere. The barista also assists with serving light snacks, supporting the
beverage team, and ensuring guest satisfaction in a fast-paced outdoor
environment.
Requirements
Beverage
Preparation and Service:
·Prepare and serve a variety of coffee and espresso drinks,
including lattes, cappuccinos, iced coffees, and specialty beverages.
·Operate professional espresso machines, grinders, and brewing
equipment with proper technique.
·Serve cold drinks, smoothies, juices, mocktails, and bottled
beverages as per menu and guest preference.
·Ensure consistency in quality, presentation, and taste in every
drink served.
·Provide recommendations and upsell specialty beverages or
promotions to guests.
2. Guest Interaction and Service:
·Greet guests courteously, take drink and snack orders, and ensure
timely delivery.
·Maintain a friendly, approachable, and professional at all times.
·Handle guest requests, preferences, and complaints professionally
and promptly.
·Ensure all guest areas at the pool bar are tidy, welcoming, and
service-ready.
3. Hygiene and Cleanliness:
·Keep the barista station and pool bar clean, sanitized, and
organized at all times.
·Follow food safety and hygiene standards for beverage handling and
preparation.
·Ensure utensils, machines, and tools are cleaned and stored
correctly after each shift.
·Maintain a neat personal appearance, in line with hotel grooming
standards.
4. Stock and Inventory:
·Monitor stock levels of coffee, milk, syrups, disposables, and
other bar items.
·Assist in receiving and organizing beverage supplies and
deliveries.
·Inform the supervisor of low stock or equipment maintenance needs.
·Ensure correct storage and rotation of ingredients to avoid waste.
5. Pool Area Support:
·Support the poolside service team during busy periods by assisting
with tray service or light food handling.
·Clear and reset poolside tables and bar counters when needed.
·Ensure all equipment (blenders, fridges, espresso machines) are in
good working condition.
·Assist during pool bar events or themed service days as directed.