<\/div><\/span>
Requirements<\/h3>
· <\/span><\/span><\/span>Observes and patrols pool
and enforces safety regulations.<\/span>
<\/p>
· <\/span><\/span><\/span>Assists swimmers from
water when in danger.<\/span>
<\/p>
· <\/span><\/span><\/span>Provide excellent service
consistent with the hotels standards operating procedures and brand attributes.<\/span>
<\/p>
· <\/span><\/span><\/span>Greet all guests upon
arrival, distribute towels, offer assistance with seating, and delivering
consistent guest service, exceeding guest expectations, and providing all other
supporting services..<\/span>
<\/p>
· <\/span><\/span><\/span>Knowledgeable of pool
facility such as length and depth of all pools, how many laps it takes to make
complete a mile in meters and feet etc.<\/span>
<\/p>
· <\/span><\/span><\/span>Pool side Bar hours of
operation, location of facilities, and emergency procedure for rescue.<\/span>
<\/p>
· <\/span><\/span><\/span>Knowledgeable of hotel
facilities and services to answer guest inquiries.<\/span>
<\/p>
· <\/span><\/span><\/span>Willing to take ownership
of all guest requests and complaints, try to resolve issues immediately and
follow up to ensure the guests satisfaction.<\/span>
<\/p>
· <\/span><\/span><\/span>Identify and report
defects throughout the pool and spa area, notify supervisors and concerned
departments immediately of hazards, injuries, equipment or processes that
negatively affect the operations.<\/span>
<\/p>
· <\/span><\/span><\/span>Ensure swimming pools and
the complete health club area is clean at any times and report any maintenance
issues to engineering department.<\/span>
<\/p>
· <\/span><\/span><\/span>Ensure the pool deck is
swept and watered down and that all furniture is in the correct place, when
setting up in the morning.<\/span>
<\/p>
· <\/span><\/span><\/span>Knowledge of the
principles and practices of resuscitation, first aide, and CPR/PR techniques.<\/span>
<\/p>
· <\/span><\/span><\/span>Knowledge of safety
hazards and necessary safety precautions sufficient to be able to establish a
safe work environment for self and others.<\/span>
<\/p>
· <\/span><\/span><\/span>Knowledge of swimming pool
equipment sufficient to be able to perform minor maintenance work on the
equipment.<\/span>
<\/p>
· <\/span><\/span><\/span>Responsible for
maintaining cleanliness of pool deck and facilities including straightening and
stacking chairs, collecting soiled towels and trash, moving chairs, towels,
replacing flags, and cleaning signs.<\/span>
<\/p>
· <\/span><\/span><\/span>Facilitate and maintain
consistent pool safety programs, training, and documentation to ensure the
overall safety of guests in the pool area.<\/span>
<\/p>
· <\/span><\/span><\/span>Work closely with other
departments that are essential to ensuring a positive guest experience.<\/span>
<\/p>
Properly utilize
performance feedback, recognition, training, and adherence to company policies,
legal requirements.<\/span>
<\/div><\/span>
