Schneider Electric has an opportunity for a Customer Project Specialist supporting our Power Systems Business.
Location: United States
This position is accountable for managing large customer engineered to order projects in the Water/Wastewater Market Segment to ensure the customer receives the best sales service possible and Schneider Electrics sales opportunities are maximized.
The dollar value of Customer projects can exceed millions of dollars. The project scope typically incorporates complex equipment and can extend over multiple years. The position takes ownership for the customer as the primary order management contact at Schneider Electric. This includes initiating, planning, executing, controlling and closing of customer projects/programs. Individual in this position confirms customer requirements, which includes drawings, specifications, job site requirements, Bill of Material alignment with specifications & clarify exceptions. Manages complete job process from order preparation, thru manufacturing release, product shipment, post shipment support and financial reconciliation. This position is the primary order management contact for the customer. As such, this position is critical to customer satisfaction, profitability & future business potential.
What will you do?
- Partner with Field Sales or higher level project managers to validate the project’s statement of work and contract terms with the customer.
- Responsible for validating the project schedule for executing the customer’s project order.
- Update project plan throughout the life of the project with the customer as a means to validate the progress of the project and changes as a result of customer or internal scope or performance adjustments.
- Monitor the execution of the customer’s project order. This includes verifying the appropriate execution of the project plan; typically through manufacturing plants, field services, and engineering services.
- Monitor and control the performance of the customer’s project through its lifecycle. Key activities include task completion verification, project team monitoring, schedule reporting, issue resolution, and contract administration.
- Accountable for leading the closeout of the customer’s project. Activities include financial reconciliation, verification of job site equipment arrival, installation, start-up, and training support completion.
What skills and capabilities will make you successful?
- This position requires a 4-year engineering degree, or equivalent experience. Industry experience a plus especially in the water wastewater industry. The ideal candidate will possess excellent communication and interpersonal skills, the ability to multi task, work in a fast paced environment and have time management skills.
- Required product knowledge includes medium and low voltage electrical distribution and control equipment. In addition, a good working knowledge of computer operating systems, specifically Windows. Standard business application software experience to include: MS Office 365, MS Excel and MS Access, also knowledge of Q2C, SE Advantage, Bridge Front Office and other business systems.
- Additionally, this role must maintain and continually refresh technical product knowledge, project management skills, and customer service skills. Internal and external courses complimented with on-the-job mentoring are elements of the positions career and technical development. Career development toward higher levels of project management, will require completion of the appropriate Project Management Institute certification.
What qualifications will make you successful for this role?
- BA or MA in Engineering
- Industry experience in Water/ Waste Water
- Product knowledge including medium and low voltage electrical distribution and control equipment
- Experience using Q2C, SE Advantage, Bridge Front Office and other business systems.
Let us learn about you! Apply today.
For this U.S. based position, the expected compensation range is $96,000 - $144,000 per year, which includes base pay and short-term incentive.
The compensation range for this full-time position applies to candidates located within the United States. Our salary ranges are determined by reviewing roles of similar responsibility and level. Within the salary range, individual pay is determined by several factors including performance, knowledge, job-related skills, experience, and relevant education or training. Schneider Electric also offers a comprehensive benefits package to support our employees, inclusive of medical (with member reward points), dental, vision, and basic life insurance, Benefit Bucks (credits to apply towards your benefits) flexible work arrangements, paid family leaves, 401(k) + match, well-being and recognition (including service anniversary) programs, 12 holidays per year, 15 days of paid time off per year (pro-rated in the first year of employment based on start date), opportunity to purchase company stock (eligibility depends on start date), and military leave benefits.
You must submit an online application to be considered for the position. The Company will accept applications on an ongoing basis until the position is filled.
You must submit an online application to be considered for any position with us. This position will be posted until filled.
Looking to make an IMPACT with your career?
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IMPACT is also your invitation to join Schneider Electric where you can contribute to turning sustainability ambition into actions, no matter what role you play. It is a call to connect your career with the ambition of achieving a more resilient, efficient, and sustainable world.
We are looking for IMPACT Makers; exceptional people who turn sustainability ambitions into actions at the intersection of automation, electrification, and digitization. We celebrate IMPACT Makers and believe everyone has the potential to be one.
Become an IMPACT Maker with Schneider Electric – apply today!
€36 billion global revenue
+13% organic growth
150 000+ employees in 100+ countries
#1 on the Global 100 World’s most sustainable corporations
You must submit an online application to be considered for any position with us. This position will be posted until filled.
Schneider Electric aspires to be the most inclusive and caring company in the world, by providing equitable opportunities to everyone, everywhere, and ensuring all employees feel uniquely valued and safe to contribute their best. We mirror the diversity of the communities in which we operate, and ‘inclusion’ is one of our core values. We believe our differences make us stronger as a company and as individuals and we are committed to championing inclusivity in everything we do. This extends to our Candidates and is embedded in our Hiring Practices.
You can find out more about our commitment to Diversity, Equity and Inclusion here and our DEI Policy here
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