Software Quality Analyst
Department of Transportation
Job Description and Duties
Under direction from the Information Technology Supervisor II of the Software Quality Management unit, the Information Technology Specialist I (ITS I) performs at a high technical level to provide support in testing activities. Will serve as the Quality Assurance (QA) specialist to ensure test coverage of Business and system requirements and instill testing best practices. The analyst will be responsible for the development of risk-based test strategies/plans, test cases, triaging defects, and reporting status through the OpenText Application Life-cycle Management (ALM) or ALM Octane. The QA specialist will need an in-depth understanding of the software testing to perform a wide variety of tasks requiring regular problem-solving. In addition, they will support application testing for enterprise initiatives, projects, and other units within the organization.
DOMAINS:
- Business Technology Management
- Client Services
- Software Engineering
PARF 20-6-125 / JC-499747
Eligibility for hire may be determined by your score on the Information Technology Specialist I exam. For those who do not have current eligibility (e.g., transfer, permissive reinstatement, or voluntary demotions) and/or who will be new to state civil services employment, you must be on the state examination list to be eligible for these positions. To apply for the exam, please click here and search by typing in the classification title.
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You will find additional information about the job in the Duty Statement.
Working Conditions
This position may be eligible for telework. The amount of telework is at the discretion of the Department and based on Caltrans’s evolving telework policy. Caltrans supports telework, recognizing that in-person attendance may be required based on operational needs. Employees are expected to be able to report to their worksites with minimum notification if an urgent need arises. The selected candidate will be required to commute to the headquartered location as needed to meet operational needs. Business travel may be required, and reimbursement considers an employee’s designated headquarters location, primary residence, and may be subject to CalHR regulations or applicable bargaining unit contract provisions. All commute expenses to the headquarters will be the responsibility of the selected candidate.
If not working remotely, the employee will work in a climate‑controlled office under artificial lighting using a personal computer. The employee may be required to work for extended periods of time in a computer room that maintains an approximate temperature of 70 degrees. The employee may be required to travel. When available, a State vehicle will be provided. Possession of a valid driver’s license is required when operating a State owned or leased vehicle. If the employee utilizes their own personal vehicle, they may be reimbursed for travel expenses. Some weekend or after‑hours may be required. The employee must carry a cell phone and respond to calls after hours.
Minimum Requirements
You will find the Minimum Requirements in the Class Specification.
Additional Documents
Department Information
Caltrans Mission: Improving lives and communities through transportation.
Caltrans Vision: A thriving and connected California.
Department Website: www.dot.ca.gov
Special Requirements
- Possession of a valid driver’s license is required when operating a state owned or leased vehicle.
- Statement of Qualifications (SOQ) required.
- Resume is required.
The SOQ serves as documentation of your ability to present information clearly and concisely in writing, be typed and no more than two pages in length, must be formatted with Times New Roman font, in size 12, and have 1” margins.
When completing the SOQ, please title the page “Statement of Qualifications” and include all relevant experience, education, and training for each question below and explain your answers thoroughly.
1. Describe your role and the projects you have worked on as an IT Test Analyst.
2. Considering the complexity of an IT Project, describe the challenges you have experienced with testing?
3. What software testing applications/tools have you used on your projects?
Application Instructions
Completed applications and all required documents must be received or postmarked by the Final Filing Date in order to be considered. Dates printed on Mobile Bar Codes, such as the Quick Response (QR) Codes available at the USPS, are not considered Postmark dates for the purpose of determining timely filing of an application.
Who May Apply
Individuals who are currently in the classification, eligible for lateral transfer, eligible for reinstatement, have list or LEAP eligibility, are in the process of obtaining list eligibility, or have SROA and/or Surplus eligibility (please attach your letter, if available). SROA and Surplus candidates are given priority; therefore, individuals with other eligibility may be considered in the event no SROA or Surplus candidates apply. Individuals who are eligible for a Training and Development assignment may also be considered for this position(s). Applications will be screened and only the most qualified applicants will be selected to move forward in the selection process.
How To Apply
Complete Application Packages (including your Examination/Employment Application (STD 678) and applicable or required documents) must be submitted to apply for this Job Posting. Application Packages may be submitted electronically through your CalCareer Account at www.CalCareers.ca.gov. When submitting your application in hard copy, a completed copy of the Application Package listing must be included. If you choose to not apply electronically, a hard copy application package may be submitted through an alternative method listed below.
Address for Mailing Application Packages
Department of Transportation
Attn: Caltrans DHR Contact
Certification Services MS-90
P O Box 168036
Sacramento, CA 95816-8036
Address for Drop‑Off Application Packages
Department of Transportation
Drop‑Off Address
Caltrans DHR Contact
Classification and Hiring Unit - ECOS
1727 30th Street, MS 90
Sacramento, CA 95816
Closed on weekends and State holidays.
Required Application Package Documents
- Current version of the State Examination/Employment Application STD Form 678 (when not applying electronically), or the Electronic State Employment Application through your Applicant Account at www.CalCareers.ca.gov. All Experience and Education relating to the Minimum Qualifications listed on the Classification Specification should be included to demonstrate how you meet the Minimum Qualifications for the position.
- Resume is required and must be included.
- Statement of Qualifications – Statement of Qualifications (SOQ) is required. Please see the Special Requirements section for SOQ instructions.
Desirable Qualifications
Knowledge of OpentText ALM\Octane is desired as well as automation and performance testing.
Benefits
Click HERE to view the Benefits Summary for Civil Service Employees in the State of California.
Contact Information
Human Resources Contact: Dina Coloma, (279) 234-2328, dina.coloma@dot.ca.gov
Hiring Unit Contact: IT Admin HR, (530) 605-9051, IT.Admin.HR@DOT.ca.gov
EEO Contact: Caltrans EEO Office, (844) 368-3367, Ask.eeo@dot.ca.gov
California Relay Service: 1-800-735-2929 (TTY), 1-800-735-2922 (Voice)
Equal Opportunity Employer
The State of California is an equal opportunity employer to all, regardless of age, ancestry, color, disability (mental and physical), exercising the right to family care and medical leave, gender, gender expression, gender identity, genetic information, marital status, medical condition, military or veteran status, national origin, political affiliation, race, religious creed, sex (includes pregnancy, childbirth, breastfeeding and related medical conditions), and sexual orientation.
It is an objective of the State of California to achieve a drug‑free work place. Any applicant for state employment will be expected to behave in accordance with this objective because the use of illegal drugs is inconsistent with the law of the State, the rules governing Civil Service, and the special trust placed in public servants.
