Discrimination Complaint Investigator
Department of Transportation
Job Code #: JC-500319
Classification: Associate Governmental Program Analyst
Salary: $6,031.00 - $7,547.00 per Month
Final Filing Date: 12/15/2025
Application Methods
- Electronic (Using your CalCareer Account)
- By Mail
- Drop-off
Job Description and Duties
Under the direct supervision of the Staff Services Manager I (SSMI), Discrimination Complaint Investigation Unit (DCIU), and the functional guidance of the Staff Services Manager II (SSMII), within the Equal Employment Opportunity Program, the incumbent coordinates with Headquarters, District Management, and District Equal Employment Opportunity Staff to conduct formal discrimination complaint investigations and tasks associated with the successful enforcement of the Department's Equal Employment Opportunity Policies and related Deputy Directives, to include: Title VII; Diversity, Equity, and Inclusion principles, Equity Statement, and processes priority cases on an expedited basis as assigned. Job function may be altered to fulfill needs within the program.
Eligibility for hire may be determined by your score on the Associate Governmental Program Analyst exam. For those who do not have current eligibility (e.g., transfer, permissive reinstatement, or voluntary demotions) and/or who will be new to state civil services employment, you must be on the state examination list to be eligible for these positions. To apply for the exam, please click here and search by typing in the classification title.
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You will find additional information about the job in the Duty Statement.
Minimum Requirements
Additional Documents
Department Information
Caltrans Mission: Improving lives and communities through transportation.
Caltrans Vision: A thriving and connected California.
Department Website: www.dot.ca.gov
Special Requirements
STATEMENT OF QUALIFICATIONS: A completed State Application form (STD 678) and written Statement of Qualifications (SOQ) are required for an applicant to be considered for an interview. The SOQ must be in narrative form (no bulleted content and not a resume) and tailored to this specific position rather than a general summary of your qualifications. Not following these SOQ instructions will result in disqualification from the hiring process. The SOQ should be no longer than one page, single spaced, and written in 11-point font. The SOQ should address the following:
• Describe a time when you had to investigate a potential problem. What steps did you take throughout the investigative process, how did you stay organized, what tools did you use, what was the outcome and how did you come to a conclusion?
Application Instructions
Completed applications and all required documents must be received or postmarked by the Final Filing Date in order to be considered. Dates printed on Mobile Bar Codes, such as the Quick Response (QR) Codes available at the USPS, are not considered Postmark dates for the purpose of determining timely filing of an application.
Who May Apply
Individuals who are currently in the classification, eligible for lateral transfer, eligible for reinstatement, have list or LEAP eligibility, are in the process of obtaining list eligibility, or have SROA and/or Surplus eligibility (please attach your letter, if available). SROA and Surplus candidates are given priority; therefore, individuals with other eligibility may be considered in the event no SROA or Surplus candidates apply. Individuals who are eligible for a Training and Development assignment may also be considered for this position(s). Applications will be screened and only the most qualified applicants will be selected to move forward in the selection process.
How To Apply
Complete Application Packages (including your Examination/Employment Application (STD 678) and applicable or required documents) must be submitted to apply for this Job Posting. Application Packages may be submitted electronically through your CalCareer Account at www.CalCareers.ca.gov. When submitting your application in hard copy, a completed copy of the Application Package listing must be included. If you choose to not apply electronically, a hard copy application package may be submitted through an alternative method listed below.
Required Application Package Documents
- Current version of the State Examination/Employment Application STD Form 678 (when not applying electronically), or the Electronic State Employment Application through your Applicant Account at www.CalCareers.ca.gov. All Experience and Education relating to the Minimum Qualifications listed on the Classification Specification should be included to demonstrate how you meet the Minimum Qualifications for the position.
- Resume is optional. It may be included, but is not required.
- Statement of Qualifications - Statement of Qualifications (SOQ) is required. Please see the Special Requirements section for SOQ instructions.
Desirable Qualifications
The incumbent must possess knowledge of rules and regulations concerning the EEO Program, discrimination complaint process, and both state and federal anti-discrimination laws. Must be able to use a word processing system such as MS Word to write, review, and edit documents. The incumbent should be familiar with and able to utilize database systems for data entry and records administration. Interviewing, public speaking, and training skills are also required to promote and fulfill the responsibilities of the EEO Program.
The incumbent must be able to act independently, manage a complex and varied caseload, set priorities, and meet deadlines. Superior communication skills, the ability to work effectively with others.
Benefits
Click HERE to view the Benefits Summary for Civil Service Employees in the State of California.
Contact Information
Human Resources Contact: Karlee Wootan, (279) 234-2438, karlee.wootan@dot.ca.gov
Hiring Unit Contact: Janessa Hoff, (915) 767-4575, Janessa.Hoff@dot.ca.gov
EEO Contact: Caltrans EEO Office, (844) 368-3367, Ask.eeo@dot.ca.gov
Important Application Instructions
The State application (STD. 678) is required, and each section must be filled out completely and thoroughly. For mailed or hand delivered applications to be considered for this position, the Job Control number (JC-500319), PARF# 85-6-011 and title of the position (Associate Governmental Program Analyst) must be included on the STD. 678 form.
Electronic applications through your CalCareers account are highly recommended and encouraged.
Candidates that meet the minimum qualifications based on possession of EDUCATION, LICENSE, OR CERTIFICATE must include a copy of your DEGREE/TRANSCRIPTS, LICENSE, or CERTIFICATE, along with your State application (STD. 678), to be considered for this position.
NOTE: Do not submit the “Equal Employment Opportunity” questionnaire (page 5) with your completed State application (STD. 678). This page is for examination use only. Do not include any confidential information on any documents you submit for this job vacancy, such as your state application, resume, or educational transcripts. Confidential information that should be excluded or removed includes, but is not limited to, your Social Security Number, birth date, driver’s license number, examination results, LEAP status, marital status, and age. The job application packet checklist is not required to apply for this position. Failure to follow these instructions may result in your application not being considered for this position.
Equal Opportunity Employer
The State of California is an equal opportunity employer to all, regardless of age, ancestry, color, disability (mental and physical), exercising the right to family care and medical leave, gender, gender expression, gender identity, genetic information, marital status, medical condition, military or veteran status, national origin, political affiliation, race, religious creed, sex (includes pregnancy, childbirth, breastfeeding and related medical conditions), and sexual orientation.
It is an objective of the State of California to achieve a drug-free work place. Any applicant for state employment will be expected to behave in accordance with this objective because the use of illegal drugs is inconsistent with the law of the State, the rules governing Civil Service, and the special trust placed on public servants.
