The Division of Business Operations (DBO), Building Operations Center (BOC) is looking for a highly motivated individual to fill a vacant Office Technician (OT) Typing position. This position will have Building Operations and Customer Service responsibilities. This is a Full Time Permanent position.
Under the general direction of a Staff Services Manager I (SSM I), the incumbent is responsible for coordinating various facility related projects and performing building management tasks. As a member of the Business Operation Center (BOC), the incumbent evaluates customers facility needs, inspects areas of concern, identifies, and analyzes options and presents to management. The incumbent will establish and maintain cooperative working relationships with facilities and divisional staff while working on all assignments; coordinate procurement of supplies and services; is responsible for processing building tenant requests and Department of General Services (DGS) MAXIMO requests; and utilize this system to coordinate the completion of service requests with Facility Contacts, DGS, and contractors. Responsible for tracking and monitoring the progress of the requests and ensuring that they are addressed in a timely manner while providing follow-up to customers as needed. The incumbent must be able to reason logically and provide high level customer service day-to-day. Exceptional communication is required, and strong organizational skills are a must. This position is responsible for performing varied facility duties for Caltrans' Division of Business Operations (DBO), and great attention to detail is required to ensure the integrity of documents and transactions.
Eligibility for hire may be determined by your score on the Office Technician Typing exam. For those who do not have current eligibility (e.g., transfer, permissive reinstatement, or voluntary demotions) and/or who will be new to state civil services employment, you must be on the state examination list to be eligible for these positions. To apply for the exam, please click CalCareers and search by typing in the classification title.
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You will find additional information about the job in the Duty Statement.
