Service Technicians needed - Road Warriors - 90% Travel!
Job Summary:
Array Technologies was founded more than 30 years ago on the bold vision of advancing the future of clean energy. Today, we are a global leader and pioneer in the renewables industry. Despite our large footprint – or perhaps because of it – we are united in our mission: Generating Energy with Integrity for a Sustainable World. It is the reason why we are in business, and it motivates our drive every day. Together, with our customers and partners, we share a resolve to advance the renewables industry, curb climate change and realize a sustainable world.
Service Technicians will work closely with the Service Manager, Assistant Service Manager, and high-level Service Technicians to ensure that the customer’s needs are satisfied in an appropriate and timely manner. The successful candidate will be willing to travel up to 90% and demonstrate the ability to work in a team environment to aid in retrofits and commissioning's.
Key Job Responsibilities:
- Provide infield support during retrofits
- Provide infield support during commissioning's
- Provide infield support during service repairs
- Provide advice and help to customers
- Maintain accurate and timely records of customer correspondence/discussions
- Help develop customer service standards, policies, and procedures
- Analyze customer needs and recommend appropriate solutions to the Service Manager and Assistant Service Manager
- Ensure tools and equipment are operating properly
- Work in all environments and weather conditions
- Perform other duties as assigned
Qualifications:
- Willingness for extensive, frequent travel – up to 90%
- 1+ years working experience using tools and equipment required to maintain and repair company products
- 1+ years working knowledge and application of arithmetic, geometry, electric circuits and electronics
- General knowledge of mechanical systems
- General knowledge of electrical systems
- Strong leadership skills
- Strong communication skills
- Strong problem solving skills
- Dexterity required to perform manual labor in extreme temperatures
- Must have a clean driving record
Physical Demands:
- Lifting requirements: 50lbs
- Dexterity required to perform manual labor in extreme hot or cold temperatures
Our preferred qualifications:
- Manufacturing and field tech experience
- Background in solar industry
- Computer programming skills
Safety:
- If your role requires the wearing of steel-toed boots, the company will reimburse employees $50 per pair every two years.
- Array operates under strict guidelines and safety standards. Ear protection, hard hats, and standard non-prescription safety glasses are provided by the company.
At Array Tech, Inc, we strive to lead with our culture, and believe that our people are a key enabler of our future state. Our total rewards philosophy supports Array’s ability to attract, develop, and retain our employees. We offer competitive compensation, benefits and wellness programs that align with the local markets where we do business.
Array Tech, Inc. offers equal employment opportunity without regard to race, color, gender, age, creed, sex, religion, national origin, disability (physical or mental), marital status, citizenship, ancestry, sexual orientation, gender identity, and gender expression, or any other legally protected status.