How you will contribute as part of the TRCA team:
The Coordinator, Community Outreach & Education is responsible for supporting the development, coordination and facilitation of the Climate Ready Homes program as part of the Sustainable Neighbourhoods team. This includes conducting home consultations with homeowners, promoting the program through marketing, coordinating educational workshops in communities, tracking and reporting on program metrics and successes to funders and liaising with internal and external stakeholders to effectively advance TRCA’s strategic goals.
Major Responsibilities:
Delivers home consultations and customized demonstrations to homeowners on targeted home retrofits, building trusted relationships with homeowners and motivating action.
Organizes the logistics, communications, and plans for the execution of training, education and community engagement programs, projects and events
Designs, develops, and delivers workshops, programs, training and/or other types of educational activities to engage diverse audiences in various forms, including community, school, business and other stakeholder forums
Monitors, reports and tracks metrics related to event and program deliverables, while undertaking research into industry best practices
Meets with internal and external stakeholders as required to support the execution of education and training and community outreach programs and events
Designs and deliver tailored marketing and promotion including letters, flyers, signage, website, and social media content
Supports financial tracking and reporting as well as sustainability of metrics
Coordinates and consolidates information and data for grant proposals
Manages equipment/supply inventories and promotional and program materials, replaces, repairs or purchases equipment for programs
Supports employees/volunteers/contractors, as applicable, ensuring health & safety policies and practices, and other TRCA policies are adhered to
What will you need to succeed:
Education (degree/diploma/certifications/licenses)
Post-secondary diploma or degree in Environmental Studies, Social Studies, Climate, Water Resources, Planning or a related field
Valid Ontario Class G2 driver's license
Experience
2+ years of experience providing program coordinator or administration
Experience working in interdisciplinary teams and in an urban sustainability context
Knowledge/Skill/Ability - Competencies
Working knowledge and understanding of urban sustainability in a retrofit context
General knowledge of environmental benefits of tree planting, energy and water conservation and lot level stormwater management
Able to comprehend written documentation and procedural guidelines; skilled in writing clear correspondence (concise, logical, grammatically correct)
Strong written and verbal communication skills to communicate project status for various audiences
Ability to engage with partners and the public and communicate effectively with tact and courtesy
Able to self-manage workload and prioritize tasks as an ongoing challenge in a frequently fluctuating workload and multiple deadlines
Demonstrates responsiveness to internal and external customer requests and needs
Demonstrated ability to proactively identify problems in a timely manner, seeking the appropriate level of support to solve issues
Proficiency in MS Office suite including online software such as MS teams, WebEx, and SharePoint
