EFIS/IMMS Unit Supervisor
Job Description and Duties
Under the general direction of the Enterprise Application Support Information Technology Manager I (ITM I) over the Enterprise Application Services Branch within the Application Development and Support Division, the Information Technology (IT) Supervisor II is responsible for planning, organizing and managing the functions or new development, production support and enhancements of the Department’s Enterprise Resource Planning and various modified commercial-off-the-shelf business applications, Internet and Intranet applications utilizing various Departmental development tools for internal and external customers.
The incumbent is responsible for enforcing and ensuring compliance with internal and external information technology policies and regulations and has responsibility for on‑going tasks related to the IT acquisition processing that encompass one or more units, functions or processes in the Software Engineering domain. The incumbent provides direction for assignment of resources and establishes a balance among competing objectives to accomplish office goals and allocates resources necessary to implement prioritized programs, projects and tasks in support of the Department’s mission and strategic goals. The incumbent is responsible for coordinating activities with internal and external entities as necessary to accomplish departmental objectives and for facilitating the identification, documentation, clarification and simplification of work processes to identify areas of improvement to increase effectiveness in providing services to the customer. The incumbent sets standards for quality services and products based on sound research, customer feedback and reasonable performance expectations.
Domain: Software Engineering
PARF# 20-6-136 / JC-502876
Eligibility for hire may be determined by your score on the Information Technology Supervisor II exam. For those who do not have current eligibility (e.g., transfer, permissive reinstatement, or voluntary demotions) and/or who will be new to state civil services employment, you must be on the state examination list to be eligible for these positions. To apply for the exam, please click here and search by typing in the classification title.
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You will find additional information about the job in the Duty Statement.
Working Conditions
This position may be eligible for telework. The amount of telework is at the discretion of the Department and based on Caltrans’s evolving telework policy. Caltrans supports telework, recognizing that in‑person attendance may be required based on operational needs. Employees are expected to be able to report to their worksites with minimum notification if an urgent need arises. The selected candidate will be required to commute to the headquartered location as needed to meet operational needs. Business travel may be required, and reimbursement considers an employee’s designated headquartered location, primary residence, and may be subject to CalHR regulations or applicable bargaining unit contract provisions. All commute expenses to the headquartered location will be the responsibility of the selected candidate.
If not working remotely, the employee will work in a climate‑controlled office under artificial lighting using a personal computer. The employee may be required to work for extended periods of time in a computer room that maintains an approximate temperature of 70 degrees. The employee may be required to travel. When available, a State vehicle will be provided. Possession of a valid driver’s license is required when operating a State owned or leased vehicle. If the employee utilizes their own personal vehicle, they may be reimbursed for travel expenses. Some weekend or after‑hours may be required. The employee must carry a cell phone and respond to calls after hours.
Minimum Requirements
You will find the Minimum Requirements in the Class Specification.
Special Requirements
- Possession of a valid driver’s license is required when operating a state owned or leased vehicle.
- Statement of Qualifications (SOQ) required. Failure to submit a SOQ will disqualify candidates from the hiring process.
The SOQ serves as documentation of each applicant’s ability to present information clearly and concisely in writing. Please follow the instructions below; failure to include and complete the SOQ as instructed may result in the SOQ not being considered and in disqualification from the interview. Each question must be numbered and addressed in the same order as the questions below. The SOQ must be typed, no more than two pages in length, and 12‑point Arial font.
- Why are you interested in this position? How has your education or professional experience prepared you for this role?
- Describe your experience managing a team of IT professionals. How did you monitor team performance and what steps did you take to address any deficiencies?
Possession of Minimum Qualifications will be verified prior to interview and/or appointment. If you are basing your eligibility on education, you must include your unofficial transcript(s)/diploma for verification. Unofficial, original, or official sealed transcripts will be accepted and may be required upon appointment. Applicants with foreign transcripts/degrees must provide a transcript/degree U.S. equivalency report evaluation that indicates the number of units and degree to which the foreign coursework is equivalent. Please visit either of the following two websites for a list of evaluation agencies: https://www.naces.org/members or https://aice-eval.org. Please redact birthdates and social security numbers.
Application Instructions
Completed applications and all required documents must be received or postmarked by the Final Filing Date in order to be considered. Dates printed on Mobile Bar Codes, such as the Quick Response (QR) Codes available at the USPS, are not considered Postmark dates for the purpose of determining timely filing of an application.
Who May Apply
Individuals who are currently in the classification, eligible for lateral transfer, eligible for reinstatement, have list or LEAP eligibility, are in the process of obtaining list eligibility, or have SROA and/or Surplus eligibility (please attach your letter, if available). SROA and Surplus candidates are given priority; therefore, individuals with other eligibility may be considered in the event no SROA or Surplus candidates apply. Individuals who are eligible for a Training and Development assignment may also be considered for this position(s). Applications will be screened and only the most qualified applicants will be selected to move forward in the selection process.
How To Apply
Complete Application Packages (including your Examination/Employment Application (STD 678) and applicable or required documents) must be submitted to apply for this Job Posting. Application Packages may be submitted electronically through your CalCareer Account at www.CalCareers.ca.gov. When submitting your application in hard copy, a completed copy of the Application Package listing must be included. If you choose to not apply electronically, a hard copy application package may be submitted through an alternative method listed below:
Address for Mailing Application Packages
Department of Transportation
Certification Services MS-90
P O Box 168036
Sacramento, CA 95816-8036
Address for Drop‑Off Application Packages
Department of Transportation
Drop‑Off Address
Caltrans DHR Contact
Classification and Hiring Unit - ECOS
1727 30th Street, MS 90
Sacramento, CA 95816
Closed on weekends and State Holidays
08:00 AM - 05:00 PM
Required Application Package Documents
- Current version of the State Examination/Employment Application STD Form 678 (when not applying electronically), or the Electronic State Employment Application through your Applicant Account at www.CalCareers.ca.gov. All Experience and Education relating to the Minimum Qualifications listed on the Classification Specification should be included to demonstrate how you meet the Minimum Qualifications for the position.
- Resume is required and must be included.
- Statement of Qualifications – Statement of Qualifications (SOQ) is required. Please see the Special Requirements section for SOQ instructions.
Applicants requiring reasonable accommodations for the hiring interview process must request the necessary accommodations if scheduled for a hiring interview. Questions regarding reasonable accommodations may be directed to the EEO contact listed on this job posting.
Desirable Qualifications
- Ability to work cross‑functionally with both technical and non‑technical teams to align data strategies with business goals.
- Skilled in project supervising processes and reporting systems to enhance performance and accuracy.
- Ability to clearly communicate technical concepts to diverse audiences, including stakeholders and end‑users in an understandable format.
- Continuous learning and sharing of best practices to enhance data solutions and team knowledge.
Benefits
Click HERE to view the Benefits Summary for Civil Service Employees in the State of California.
