Department of Transportation
INFORMATION TECHNOLOGY ASSOCIATE
Job Description and Duties
Under the supervision of an IT Manager I, the incumbent serves as a Storage and Backup Administrator supporting the following areas: Data Storage, Data Protection and Disaster Recovery.
MAJOR FUNCTIONS:
The incumbent provides administrative and technical support of Caltrans Data Storage, Data Protection, and Disaster Recovery environments. The incumbent provides support for all phases of end user device life cycle management including procurement, deployment, installation, configuration, maintenance and operations, and surplus. The incumbent collaborates with peers and management to update and recommend standards, processes and procedures, and technology practices. The incumbent tracks, monitors, and audits IT assets to maintain accountability using standard asset management tools and techniques in compliance with the State Administrative Manual and other applicable policies and regulations. The incumbent also performs functions including, but are not limited to, researching, writing, reporting, presenting.
DOMAINS:
System Engineering
Eligibility for hire may be determined by your score on the Information Technology Associate exam. For those who do not have current eligibility (e.g., transfer, permissive reinstatement, or voluntary demotions) and/or who will be new to state civil services employment, you must be on the state examination list to be eligible for these positions. To apply for the exam, please click here and search by typing in the classification title.
The Human Resources Contact is available to answer questions regarding the application process. The Hiring Unit Contact is available to answer questions regarding the position.
Minimum Requirements
You will find the Minimum Requirements in the Class Specification.
Application Instructions
Completed applications and all required documents must be received or postmarked by the Final Filing Date in order to be considered. Dates printed on Mobile Bar Codes, such as the Quick Response (QR) Codes available at the USPS, are not considered Postmark dates for the purpose of determining timely filing of an application.
Who May Apply: Individuals who are currently in the classification, eligible for lateral transfer, eligible for reinstatement, have list or LEAP eligibility, are in the process of obtaining list eligibility, or have SROA and/or Surplus eligibility (please attach your letter, if available). SROA and Surplus candidates are given priority; therefore, individuals with other eligibility may be considered in the event no SROA or Surplus candidates apply. Individuals who are eligible for a Training and Development assignment may also be considered for this position(s).
How To Apply: Complete Application Packages (including your Examination/Employment Application (STD 678) and applicable or required documents) must be submitted to apply for this Job Posting. Application Packages may be submitted electronically through your CalCareer Account at www.CalCareers.ca.gov.
Desirable Qualifications
In addition to evaluating each candidate's relative ability, as demonstrated by quality and breadth of experience, the following factors will provide the basis for competitively evaluating each candidate:
- Ability to maintain all backup and SAN related hardware and software.
- Experience provisioning and configuring SAN, Backups, and storage infrastructure.
- Knowledge in the recovery of critical data during the event of a disaster or data file corruption.
- Ability to configure backup, SAN, storage hardware and software to achieve maximum efficiency and security.
- Ability to analyze, troubleshoot, and fix technical issues as they arise for the department.
- Can monitor SAN, storage, and backup performance and operations to ensure that they are meeting DOT standards and expectations.
- Knowledge of tuning performance issues for SAN, storage, backup and Cloud systems.
- Ability to provide consultation on some of the department’s technical projects.
- Experience researching, creating, and maintaining documentation for a team.
- Knowledgeable in vSphere 7.0/8.0, TCP/IP, firewall rules, DMZ, Active Directory, Windows 2022 system administration.
