Do you take pride in upholding a clean environment? If yes, then we have an exciting opportunity for you! Join the team at Jacksonville Zoo and Gardens and become a Guest Experience Associate. With over 1,400 rare and exotic animals and 1,000 varieties of plants, the Zoo spans over 180 acres. Our top priority is safety, and we're open 363 days a year, come rain or shine.
As a Guest Experience Associate, you'll create a lasting impression on our guests by providing them with a clean, friendly, and safe environment. You'll be responsible for keeping the zoo clean and tidy, setting up events, operating rides, and managing attraction areas such as the Play Park, 4D Theatre, Splash Pad, Animal Carousel, and the Train.
Your meticulous attention to detail will leave a lasting impression on our guests. You'll be assigned to a specific area, where you'll maintain a welcoming environment both indoors and outdoors. This will include cleaning and washing down attractions, rides, walkways, outside dining areas, picnic areas, and play park areas, both in public and non-public areas. You'll also be responsible for maintaining cleanliness in restrooms, trash/recycling receptacles, restaurants, gift shops, and buildings. This role consistently is providing excellent customer service. You'll need to have patience and be willing to maintain cleanliness standards while responding professionally to requests such as spills, debris overflow, and assisting lost guests. The job requires physical endurance, with an average of 10,000 steps per shift.
If you are ready to help us provide a safe and clean environment for our guests and create unforgettable memories. Join us in our mission of "Connecting communities with wildlife and wild places" by being part of our team.
Do you have…
- Availability to work at least 4 days of the week to include Saturday and/or Sunday?
- Ability to maintain physical stamina to perform role?
- Ability to maintain an inclusive work environment with strong interpersonal and collaboration skills?
- Ability to work outdoors and indoors under all environmental conditions and temperatures?
- Ability to transport and move items for short distances, up to 50 pounds occasionally without difficulty?
- Ability to maintain a valid driver's license to operate organization vehicles?
PHYSICAL REQUIREMENTS:
- Ability to work outdoors and indoors under all environmental conditions and temperatures.
- Ability to transport and move items, for short distances, and or up to 50 pounds occasionally without difficulty.
- Ability to ascend/ descend ladders, steps, and uneven terrain, while maintaining body equilibrium while performing various jobs.
- Ability to consistently remain on your feet for prolonged periods of time.
- Ability to access and navigate each department at the organization on foot and/or operate a motorized cart.
- Exceptional visual acuity required, along with the ability to communicate, comprehend and decipher information accurately, using a two-way radio.
- Manual dexterity for standing, reaching, flexibility, and body movement for bending, crouching, walking, kneeling, stoop, bend, lift, kneel, crawl, climb, jump, dig and prolonged standing.
- Grasp, turn, and manipulate objects of varying size and weight, requiring fine motor skills and hand-eye coordination.
- Ability to access and navigate each department at the organization on foot and/or by a motorized cart.
- Visual and auditory acuity appropriate plant care for safety and to discern differences in documents/labels.
Inclusion, diversity, and equity as a value
Jacksonville Zoo and Gardens embraces diversity in a meaningful way and is proud to be an equal opportunity employer. Equal employment opportunities (EEO) to all employees and applicants for employment regardless of a person's actual or perceived race, color, ancestry, national origin, place of birth, sex, age, religion, creed, disability, sexual orientation, gender identity, weight, or height.
EOE / DRUG-FREE WORKPLACE
