Job Description
Location: New York Aquarium
Department: Merchandise Services
Title: Sales Associate
Employment Type: Temporary
Status: Non-Exempt
Grade Level: Hourly
Pay Rate: $16.00 per hour
Reports To: Manager and/or Supervisor
Schedule: Must be able to work weekends and holidays; weekday hours also available
Hours: Varies and are dependent on weather and attendance; schedule subject to change through the spring and summer
Position Summary
Merchandise Sales Associates prepare, promote, and sell WCS store products while ensuring a safe, fun-filled and educational experience for our guests at the New York Aquarium.
Responsibilities
Responsibilities include but are not limited to:
Sales
• Selling WCS store products and increasing sales through cross & up selling and demonstration of product knowledge
Service
• Provide superior service to guests, including maintaining general knowledge of park exhibits and amenities, answering questions and finding ways to create a positive and educational experience
Operations
• Maintain cleanliness and organization of assigned work areas
• Process all forms of payment through the point-of-sale system, adhering to all WCS cash handling and inventory policies
• Stock shelves or process deliveries, following departmental inventory control procedures
• Assisting the team in carrying out any additional operational duties
• Ability to move objectives weighing up to 35 pounds (supplies, etc.)
• Remain at assigned posts for long periods of time in a variety of weather conditions to assist with operations
PERKS of Working with Us!
• Free employee access to 5 Parks: surround yourself with animals of all kinds and getting the opportunity to interact and engage with like-minded individuals
• Complimentary Guest Park 5 Tickets + 1 Complimentary Parking (After 45 days)
• Company provided uniforms
• Park Discounts on Merchandise, Food purchases, Memberships and Daily Complimentary Meal
• Access to online learning and tuition discounts with Monroe College
• Earned Paid Sick Time (when reached a total of hours)
• Employee Assistance Program
• Free Banking
Internal Qualification Requirements
Qualifications
• Minimum age of 16 years or older
• Prior cash handling experience preferred
• Customer service oriented
• Basic verbal, written, computer, mathematical & communication skills
• Proactive and outgoing nature – work efficiently and ability to multitask
• Dependable and reliable
Location
• New York Aquarium (Brooklyn)
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