Job Description
About Rivian
Rivian is on a mission to keep the world adventurous forever. This goes for the emissions-free Electric Adventure Vehicles we build, and the curious, courageous souls we seek to attract.
As a company, we constantly challenge what’s possible, never simply accepting what has always been done. We reframe old problems, seek new solutions and operate comfortably in areas that are unknown. Our backgrounds are diverse, but our team shares a love of the outdoors and a desire to protect it for future generations.
Role Summary
As a key member of the Diagnostic Engineering team within Service Operations, you’ll be responsible for developing and providing subject matter expertise in Automotive Low Voltage and Body Control Systems. More specifically, you’ll be looked to by the service organization for engineering level knowledge of automotive harnessing (wiring, terminals, connectors, tooling processes, common failure points and appropriate repair methods), low voltage batteries and their performance, lighting, switches, various sensors and electromechanical devices, body control hardware and software, CAN, LIN, Ethernet, and related systems. In addition to component level expertise, the full system integration and performance related topics are in scope.
Responsibilities
- Partner with engineering teams across departments (including Hardware, Software, Integration and Testing teams) to build a detailed understanding of these systems in all Rivian products.
- Provide technical feedback and design requirements for components, features, and processes to ensure ease diagnosis and repair on current and future programs.
- Work with physical assets to design and validate relevant technical documentation and procedures for the Service team to maximize diagnostic service efficiency.
- Develop and continuously improve diagnostic content (such as testing procedures, evaluation logic and automated scripts) for your subject area within Rivian’s offboard diagnostic ecosystem.
- Leverage telemetry, product data and diagnostic data to drive continuous improvement in areas such as service processes, manufacturing quality, and software design.
- Collaborate with engineering design, reliability, and quality teams to improve current and future products.
- Directly support the diagnosis of individual vehicles when the field teams and first level escalation support are unable to resolve a problem given the available diagnostic resources. Consult with design engineers for support as needed, and improve the diagnostic information based on what is learned for future instances.
- Support the onboard diagnostics design engineering team with the development, testing, validation, and maintenance of the vehicle diagnostics system and tools related to your subject area.
- Proactively monitor hardware performance across the fleet, taking action to initiate individual vehicle repairs, adjust maintenance schedules and define software improvements toward enhancing the performance of our products.
- Train, coach and develop colleagues in all directions as you develop a culture of serviceability throughout the company.
Qualifications
- 3+ years of BSc or equivalent experience in a related discipline with Low Voltage and/or Body Control Systems in the automotive or comparable industry.
- Demonstrated knowledge of foundational engineering topics (e.g., mechanics, physics, metallurgy, manufacturing methods, electronics, software, control systems) within job-related area.
- Experience in automotive diagnostics development and/or repair is strongly preferred.
- Proven success in driving service and field requirements in a complex, design-focused environment.
- Strong analytical and structured problem-solving capabilities and a knack for tackling problems that are unusual and complex.
- Experience with C++, Python, SQL, Linux, or similar technologies at a basic/comprehension level is required, and at a level of synthesis is preferred.
- Experience defining, launching, and driving strategic process design initiatives to establish and improve internal and external processes and operations.
- Track record of working closely with cross-functional teams and stakeholders in a technology environment.
- Appropriate interpersonal styles and communication methods to work effectively with internal and external partners with a wide range of backgrounds and expectations.
- Capability to be extremely detail oriented with the inclination to stop and consider the big picture where necessary.
- Strong written and communications skills.
- Occasional travel may be required.
Equal Opportunity
Rivian is an equal opportunity employer and complies with all applicable federal, state, and local fair employment practices laws. All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, ancestry, sex, sexual orientation, gender, gender expression, gender identity, genetic information or characteristics, physical or mental disability, marital/domestic partner status, age, military/veteran status, medical condition, or any other characteristic protected by law.
Rivian is committed to ensuring that our hiring process is accessible for persons with disabilities. If you have a disability or limitation, such as those covered by the Americans with Disabilities Act, that requires accommodations to assist you in the search and application process, please email us at candidateaccommodations@rivian.com.
