DescriptionThis is a hybrid position requiring 3 days per week in our office in Auburn Hills, MI.
Responsibilities- Develops, executes and implements operational strategy to drive growth and profitability while ensuring customer satisfaction through a deep understanding of the customer and market intelligence.
- Responsible for P&L activities and budget development.
- Manages annual, quarterly, monthly and weekly budget breakdowns ensuring financial targets (revenue, profit, enterprise value, etc.) are met.
- Responsible for managing costs within assigned budgets.
- Responsible for reporting and forecasting, workflow overviews and providing input into growth targets for customers.
- Closely monitors and manages revenue from engineering activities, including unbilled, aging and inactive projects, work on hand analysis to ensure balance of demand and throughput.
- Drives and leads initiatives to identify new and/or additional business opportunities.
- Anticipates customer needs by creating strong partnerships with Sales and Business Development.
- Provides proactive solutions for new business opportunities to secure revenue, profit margin, market share and customer satisfaction.
- Builds customer intimacy and establishes strong relationships through customer visits, analyzing business data and market trends.
- Participate in client seminars, conferences and trade shows. Implements and executes capacity and capability strategies.
- Reviews project status, project management, ensures operational delivery, and closes any gaps.
- Successfully translate customer needs into an operational plan to fulfill projects with the right resources (availability, skillset).
- Drives a high performing team by managing the performance and development of team members.
- Operates effectively in the UL matrix to actively support and drive high performance culture changes, transformation efforts and people engagement.
- Holds team and self accountable for results, defines accountabilities and establishes performance objectives and metrics to execute strategy.
- Develops and coaches by providing, training, career counseling, feedback, guidance to drive high performance and morale.
- Ensures understanding of and compliance with all established policies and requirements.
- Communicates and exemplifies UL's Vision and Mission.
- Leads, promotes and embraces change for self and team.
- Collaborates and builds trust within the organization and with customers to meet or exceed their expectations.
- Develops strong, flexible cross-functional networks and global relationships to promote becoming the fastest, highest quality and most customer-friendly organization. Coaches and mentors employees to do the same.
- Read and follow the Underwriters Laboratories Code of Conduct and follow all physical and digital security practices.
- Performs other duties as directed.
Qualifications- University degree in Business Administration, Management, Engineering or related field.
- 10+ years of engineering experience in the automotive industry.
- 5+ years of relevant management/leadership experience.
- Prior experience leading EV battery testing activities.
- Solid experience as lead or participant in cross-functional or global projects or worked in multiple functions or regions.
- An advanced understanding of how decisions impact business results, management concepts such as effectively building a diverse team and planning and thinking strategically.
- Ability to manage employee performance through development of performance expectations and goals, managing employee relations issues, identifying and addressing training needs, planning and executing against required staffing levels and assisting in operational planning.
- Ability to present information in a concise, relevant and powerful manner.
- Ability to listen, learn and teach.
- Ability to work in and understand diverse cultural environments.
- Strong customer collaboration, project management and business acumen skills.
What you'll experience working at UL:
- Mission: For UL, corporate and social responsibility isn’t new. Making the world a safer, more secure and sustainable place has been our business model for the last 125 years and is deeply engrained in everything we do.
- People: Ask any UL employee what they love most about working here, and you’ll almost always hear, “the people.” Going beyond what is possible is the standard at UL. We’re able to deliver the best because we employ the best.
- Interesting work: Every day is different for us here as we eagerly anticipate the next innovation that our customers’ create. We’re inspired to take on the challenge that will transform how people live, work and play. And as a global company, in many roles, you will get international experience working with colleagues around the world.
- Grow & achieve: We learn, work and grow together with targeted development, reward and recognition programs as well as our very own UL University that offers extensive training programs for employees at all stages, including a technical training track for applicable roles.
- Total Rewards: In the US, we provide lots of great benefits for our employees are their families. From Volunteer Days off to 401k match and retirement contribution benefits to flexible work location & schedule options we look to support our employees no matter what stage in life they are experiencing.
Learn More:
Curious? To learn more about us and the work we do, visit our company page www.UL.com
#LI-EH1 #Hybrid
