Our Johannesburg retail client in the renewable energy sector requires an Internal Sales and Exports Consultant to manage the export portfolio.
Key Performance Areas:Internal Sales
- Manage existing and new accounts with regards to the sales of all company products
- Maintain relationships with all clients
- Supporting existing and new wholesale customer accounts
- Handling of all quotations on a daily basis
- Ensuring that sales orders are accurately processed
- Communicate with the warehouse with regards to stock queries
- Communicate with dispatch in coordinating urgent deliveries
- Phone client base daily against area listings
- Update customer database continually
- Advise and communicate with customer of any stock shortages
- Manage back orders and updating clients on progress
- Participate in and assist with strategy meetings and sales planning
- Ensure good communication with all relevant departments
Exports
- Organise and maintain electronic and paper files
- Capture orders
- Follow up on quotations requested - weekly
- Refer back to previous invoices to ensure the methods of invoicing are consistent and correct
- Check that the correct tax types and GL codes are entered
- Ensure the process of inspection is implemented
- Ensure that all the border required documentation is correct
- Arrange road/air/sea freight
- Invoice on 60 day accounts
- Ensure weight is correct before quoting customers
- Ensure SADC certificates are available when required
- Set-up initial contact between export houses
- Keep all filing up to date for audits and assessments
- Ensure monies are banked in the correct accounts
- Ensure COD payments are cleared
- Ensure correct currency is used: Euro/Dollar/Rand
- Ensure and arrange inspections of goods
- Ensure labels are correct for orders and ensuring stock
- availability of the labels
- Check final paperwork/inventory before leaving the premises
- Draft sales reports on exports clients regularly
Knowledge and Skills
- Matric or relevant tertiary qualification
- Min 7+ years’ experience in sales with excellent sales skills with proven track record
- Min 5 years’ experience in exports function (non-negotiable)
- Customer service and communication skills
- Product and application knowledge, including ability to read catalogues
- Computer literate: MS Office
