What you’ll do
Become part of an iconic brand that is set to revolutionize the electric pick-up truck & rugged SUV marketplace by achieving the following:
- Analyze repair concepts for Scout vehicles (new programs, technologies, and engineering changes) to define requirements for special tools and workshop equipment, ensuring repair quality and operational efficiency across workshops and mobile services.
- Drive early serviceability integration by collaborating with Engineering to ensure tool requirements are identified and validated during vehicle development phases.
- Evaluate and define make-or-buy strategies for special tools and equipment supporting Scout Motors workshops, mobile services, and third-party partners.
- Lead the design, development, validation, and release of new special tools and workshop equipment.
- Establish and maintain global standards and specifications for workshop tools and equipment to ensure consistency across markets.
- Conduct technical assessments to support Purchasing in the selection and qualification of suppliers, including cost, quality, and scalability considerations.
- Own the lifecycle management of special tools (introduction, updates, obsolescence, and replacement strategies).
- .Coordinate the inclusion and governance of tools and equipment within official catalogues and digital systems (e.g., integration with parts and workshop information media).
- Ensure compliance with legal, homologation, safety, and product regulatory requirements across all markets.
- Define and implement tool validation processes, including field testing, durability, and usability in real workshop conditions.
- Support digitalization initiatives, enabling integration of tools with diagnostics, connected services, and future AI-enabled workshop solutions.
- Develop and maintain technical documentation and training concepts for special tools and equipment (usage, maintenance, calibration, safety).
- Provide technical support to workshops and mobile services on tool usage, diagnostics, maintenance, and warranty topics.
- Monitor field feedback and repair data to continuously improve tool design, usability, and effectiveness.
- Collaborate cross-functionally with Engineering, Aftersales, Quality, and Operations to ensure closed-loop feedback into product and process improvements.
- Contribute to budget planning and cost optimization for special tools and workshop equipment programs.
Location & Travel Expectations:
- This role will be based out of the Scout Motors location in Columbia, South Carolina.
- This role requires 4-5 days per week in the office, with regular in-person meetings and events.
- Applicants should expect that the role will require the ability to convene with Scout colleagues in person and travel to participate in events on behalf of the company from time to time.
- Travel: The role requires regular attendance at meetings and events in other Scout locations, such as Novi, MI, and Fremont, CA. Domestic and international travel is expected for approximately 10% of working days, with potentially more frequent international travel for training and coordination during the first two years. Valid driver's license required. Passport required.
What you’ll bring
We expect all Scout employees to have integrity, curiosity, resourcefulness, and strive to exhibit a positive attitude, as well as a growth mindset. You’ll be comfortable with change and flexible in a fast-paced, high-growth environment. You’ll take a collaborative approach to achieve ambitious goals. Here's what else you'll bring:
- Bachelor's degree in a relevant field such as Mechanical Engineering, Automotive Engineering, Information Technology, Technical Communication or related field.
- Several years of experience in Special tools and workshop equipment.
- Strong understanding of vehicle technologies, repair concepts, and technical documentation. Familiarity with automotive engineering principles.
- Proficiency in managing multiple projects, prioritizing tasks, and meeting deadlines.
- Proven ability to identify complex problems, develop innovative solutions, and implement effective strategies to address challenges. Strong critical thinking and decision-making skills to navigate ambiguous situations and drive results.
- Ability to work independently and collaboratively as part of a team.
What you'll gain
The benefits of joining Scout include the chance to build products and a company from the ground up. This is a chance to create something new and lasting – with an iconic brand at its foundation. In addition, Scout provides competitive compensation and benefits to support your physical, mental, and financial wellbeing. Program specifics are detailed in company policies and employee benefit guides, select highlights:
- Competitive insurance including:
- Medical, dental, vision and income protection plans
- 401(k) program with:
- An employer match and immediate vesting
- Generous Paid Time Off including:
- 20 days planned PTO, as accrued
- 40 hours of unplanned PTO and 14 company or floating holidays, annually
- Up to 16 weeks of paid parental leave for biological and adoptive parents of all genders
- Paid leave for circumstances related to bereavement, jury duty, voting time, or military leave
Pay Transparency
This is a full-time, exempt position eligible to receive a base salary and to participate in an annual performance bonus program. Final salary offered will be determined based on factors including but not limited to the candidate's skills and experience. The annual performance bonus program is preset and not candidate dependent.
Initial base salary range = 130,000.00 - $160,000.00
Internal leveling code: IC8
