Reports to: Owner
The Overview
The Zoo Ninja is officially expanding the habitat! Following the massive success of our Wild Ninja events, we are launching a brand-new, open-air concept gym right here at the zoo.
We aren't starting from scratch—we have a hungry 'pride' of hundreds of past participants and local families eagerly waiting for our doors to open. We are looking for a high-energy, full-time Manager to lead the charge, oversee day-to-day operations, and transform this innovative concept into a community staple.
The Mission
As the Gym Manager of Zoo Ninja Gym, you are the leader of the pack. You won’t just be sitting behind a desk; you’ll be ensuring our 'habitat' runs smoothly, our coaches are motivated, and our members—from bushbabies to silverback athletes—have a safe, exhilarating experience. You are responsible for the operational heartbeat of the gym, driving sales, and maintaining a culture that is as fierce as it is fun.
Key Responsibilities
1. Curriculum Design & Evolution (The 'Blueprint')
- Program Development: Create and refine structured ninja 'tiers' or levels (e.g., Cubs, Scouts, Predators) that allow kids to track their progress and achieve milestones.
- Weekly Lesson Planning: Design creative weekly 'missions' or obstacle circuits that keep the workout fresh, challenging, and aligned with the zoo ninja theme.
- Skill Progression: Ensure the curriculum balances pure fun with functional movement—improving balance, grip strength, and agility in a way that feels like play.
2. Jungle Operations & Safety
- Oversee daily facility operations, ensuring all ninja obstacles and equipment are safe and clean.
- Manage staff scheduling to ensure the floor is always covered by high-energy coaches.
- Conduct regular safety inspections of rigs, mats, and equipment.
3. Leading the Pride (Team Management)
- Recruit, train, and mentor a team of coaches and front-desk staff.
- Foster a high-performance culture focused on member engagement and 'wow' moments.
- Lead weekly staff meetings to sharpen coaching techniques and safety protocols.
4. Growth & Territory Expansion (Sales & Marketing)
- Drive membership growth through events, community outreach, and local partnerships.
- Manage the 'Birthday Party & Events' pipeline—this is a primary revenue stream for ninja gyms!
- Oversee social media content that showcases our athletes conquering the course.
5. Member Experience
- Ambassadorship: Be the face of the gym, greeting families and resolving 'clashes in the wild' (customer service) with grace and professionalism.
- Community Engagement: Organize seasonal competitions and themed community events.
What We’re Looking For
- Experience: 2+ years in gym management, hospitality, or youth sports recreation. Ninja Warrior or Parkour experience is a 'beast' of a plus!
- The Passion: A genuine love for youth development and a desire to watch kids gain confidence through movement.
- The Vibe: High energy, outgoing, and unfazed by a loud, fast-paced, 'open-air' environment.
- The Skills: Elite organizational skills and the ability to multitask like a many-armed primate.
- The Tech: Proficient in Google Suite and a quick learner of gym management software.
- Certifications: CPR/First Aid required (must be obtained within 30 days of hire).
Perks of the Habitat
- Competitive Salary: Base pay with performance-based profit-sharing for growth.
- Fitness: Free gym membership for you and a 'plus one.'
- Innovation: The rare opportunity to build a community from the ground up in an awesome, one-of-a-kind facility.
How to Apply
Think you have what it takes to run the gym? Send your resume and a brief 'roar' (cover letter) explaining why you’re the perfect fit for this listing.
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This position is not on the Metro Richmond Zoo's staff. This position is with Zoo Ninja Gym. Do not contact the zoo directly about this opening.
