ORGANIZATION BACKGROUND
The Maritime Aquarium’s mission is to ignite a connection to Long Island Sound and the ocean to enrich the lives of all people and inspire action to protect our blue planet. For 37 years, the Aquarium has played a significant role in shaping the landscape of Norwalk and the region. The second largest family attraction in Connecticut, and 50 miles from New York City, the Aquarium hosts nearly 450,000 guests annually. Its primary exhibits take guests on a voyage from the shallow salt marshes and estuaries to the depths of the Long Island Sound and the ocean beyond, culminating with habitats for sharks and harbor seals.
Altogether, the Aquarium is home to more than 8,000 animals and 285 species in 75 exhibits. A new 4D Theater offers a unique sensory film experience for guests. Its education programs introduce nearly 50,000 students, campers and scouts to marine and STEM education. The Aquarium is recognized as a top aquarium in the nation and is accredited by the Association of Zoos and Aquariums. It is an active participant in the local and regional community. The strength of the Aquarium is its 85 full-time staff, and part-time and seasonal staff, in addition to our volunteers.
POSITION OVERVIEW
The Operations Associate reports to the Chief Operating Officer and provides support to the operations team. This position performs duties related to departmental finances, administrative tasks, budget, data maintenance, and special projects. Looking for someone with operational skills and could grow in this role.
This is a full‑time position with an hourly wage range of $25–$28.
MINIMUM QUALIFICATIONS:
- College degree or relevant working experience.
- Working knowledge of Microsoft Office, Word, Excel, PowerPoint, and Outlook.
- Excellent organizational, interpersonal, problem-solving, and communication skills.
- Able to work some evenings, weekends, and holidays.
- Perform all duties and responsibilities in a timely and effective manner.
- Maintain a favorable working relationship to foster a cooperative, harmonious work environment.
CORE RESPONSIBILITIES
- Provide the best experience possible for our guests, staff, and volunteers by recording budget data, project timelines, work orders, and inspections.
- Work with the Operations Team to assist with new exhibits, temporary installations, and special cross-departmental projects.
- Assist with the preparation of important organizational information through written communication, meeting agendas, minutes, and presentations.
- Assists with the overall management of the COO and operations calendar for special events, projects, etc.
- Works with the Operations Team and COO on ordering supplies, soliciting bids for projects, and overseeing the invoicing and purchase orders, and proper forms for new vendors are provided to the finance department.
- Provides AV assistance for meetings, presentations, and special events.
- Works with the Operations Team to document safety drills according to the standards of TMA, AZA, and/or OSHA.
- Active member of TMA Safety Committee
- Assists with the Safety and Security team with the fire evacuation program, including floor marshal assignments, and yearly training exercises.
- Assists with the Safety and Security team with scheduling and organization of drill exercises.
- Assists the COO with implementing and renewing the Insurance Program. including information for renewal and reporting claims.
- Assists with parking and fleet operations.
This job description is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities that are required of the employee for this job. Duties, responsibilities, Description and activities may change at any time with or without notice.
The Maritime Aquarium is an equal opportunity employer with a commitment to diversity. All individuals, regardless of personal characteristics, are encouraged to apply.
