How you will contribute as part of the TRCA team:
The Clerical Support role provides basic clerical support to one of TRCA’s facilities or sites and answers questions and interacts with the public.
Major Responsibilities:
Provides general clerical operational support including revenue/sales tabulations, filing, preparation and formatting of correspondence, basic formatting of reports etc.
Ensures site supplies and materials are available and organized, including items for sale, brochures, and office supplies
Greets and engages with visitors, addressing general inquiries in-person, and by phone and email
Works under supervision, as required, to support the procurement process in the preparation of purchase requestions and orders for supervisor review and approval
When assigned, close areas/buildings for the day, ensuring that areas are secure
Process and reconcile transactions that include cash handling (sales, exchanges, and refunds).
Perform general maintenance and cleaning duties in areas such as pool, washrooms, changerooms, grounds and work areas.
What will you need to succeed:
Education (degree/diploma/certifications/licenses)
High school diploma
Experience
1+ years of experience related to major tasks
Previous experience working in a customer service position
Knowledge/Skill/Ability - Competencies
Ability to communicate effectively with tact and courtesy
Ability to prioritize and take action on the needs of both internal and external customers
Understanding and application of basic mathematical functions (e.g., adding, subtracting, measuring, money computation)
Basic computer proficiency in MS Office suite including online software such as MS teams, WebEx, and SharePoint
May be required to lift or carry objects that could weigh up to 50 pounds on occasion.
Must be flexible to work all required shifts, including weekends and holidays
