Reports to: Director, Operations & Events
Salary: $56,000/year
Location: Toronto, ON (Hybrid)
Contract Term: Contract – 12 months
Deadline to Apply: April 6 at 5pm
Position Summary
Reporting to the Director, Operations & Events, the Operations & Events Supervisor plays a key role in the day-to-day delivery of events and site operations at The Bentway.
Working closely with the Events Manager and Facilities Manager, this role supports the execution of third-party rental events, internal programming, and general site operations across all Bentway sites. The Operations & Events Supervisor helps ensure that events and activities are delivered safely, efficiently, and in alignment with The Bentway’s operational standards and visitor experience goals.
This role provides on-the-ground coordination during events, assists with supervising seasonal staff and contractors, and supports operational planning and logistics across the department.
The position requires a flexible, solutions-oriented individual who thrives in a dynamic public space environment and is comfortable balancing event coordination with operational responsibilities.
This role is for an existing vacancy.
About The Bentway
The Bentway is a dynamic civic organization dedicated to enhancing urban life through the design and implementation of innovative public spaces, public programming, and site operations. Deeply rooted in Toronto’s urban fabric, The Bentway leads a creative movement to re-imagine the possibilities of the Gardiner Expressway. We believe in the power of art and culture to spark the urban imagination, transform communities and foster vibrant, inclusive cities.
The Bentway Conservancy is a non-profit organization and registered charity that works closely with the City of Toronto, artists & creatives, and local communities to bring our work to life.
Key Responsibilities
Event Operations & Delivery
- Support the operational planning and execution of third-party rental events and internal Bentway programming.
- Assist the Manager, Events with event logistics including site layouts, equipment coordination, vendor access, and operational planning.
- Act as an on-site supervisor during events, overseeing setup, execution, and teardown.
- Ensure events comply with venue guidelines, municipal regulations, and safety requirements.
- Support the implementation of event safety plans, including crowd management and emergency procedures where required.
- Coordinate with clients, vendors, and contractors on-site to ensure smooth event delivery.
- Assist with event documentation including checklists, event logs, incident reports, and post-event summaries.
- Monitor site conditions during events and troubleshoot operational issues as they arise.
Third-Party Event Support
- Assist with site visits and event preparation meetings with clients and vendors.
- Support the implementation of client event requirements including infrastructure, utilities, staffing, and access needs.
- Ensure that permits, insurance documentation, and operational approvals are in place prior to events.
- Serve as an on-site contact for clients during event delivery when required.
- Facilities & Site Operations Support
- Support day-to-day site operations in collaboration with the Facilities team.
- Assist with coordinating site logistics including deliveries, equipment movement, and operational setup.
- Provide occasional supervision of facilities staff and seasonal site staff when required.
- Monitor site conditions and report maintenance or safety issues to the Facilities Manager.
- Assist with maintaining operational supplies, tools, and equipment.
- Support seasonal operations including winter skating activities where needed.
Staff Supervision & Coordination
- Assist with supervising seasonal event and site staff during events and activations.
- Support staff training related to event operations, safety procedures, and site protocols.
- Assist with staff scheduling for events and operational shifts when required.
- Ensure staff adhere to operational procedures and health and safety protocols.
Administration & Coordination
- Maintain event documentation including run-of-show documents, operational checklists, and event reports.
- Assist with updating internal calendars and operational schedules related to events.
- Support cross-department coordination to ensure event and operational needs are met.
- Contribute to the ongoing improvement of operational procedures and event workflows.
Health & Safety
- Support the implementation and enforcement of Bentway health and safety procedures.
- Monitor site safety during events and report hazards or incidents.
- Participate in safety briefings and operational training for staff and contractors.
Other
- Other duties as assigned related to the operation of Bentway sites and the programs, activations, and events hosted by The Bentway.
Qualifications
- 3–5 years experience in event operations, venue operations, or public space programming.
- Experience supporting live events, festivals, or public programming in outdoor or multi-use spaces.
- Demonstrated ability to coordinate logistics and troubleshoot operational challenges in real time.
- Experience supervising staff, volunteers, or contractors.
- Strong organizational and communication skills.
- Ability to manage multiple priorities in a fast-paced environment.
- Knowledge of event safety practices and municipal event requirements is an asset.
- Familiarity with permits, insurance requirements, and public event regulations is an asset.
- Ability to work evenings, weekends, and holidays as required by event schedules.
- Ability to work outdoors in varying weather conditions.
- Ability to lift and carry up to 50 lbs.
- Current Standard First Aid/CPR-C (or willingness to obtain).
- Valid Class G driver’s license in good standing is an asset.
Compensation
Salary: $56,000/year
Benefits package after the completion of a probation period.
Applications
The Bentway is committed to fostering a positive and supportive environment that promotes equity and diversity. We encourage applications from individuals from equity deserving groups, including Indigenous, Black, racialized applicants, persons with disabilities, and women.
In accordance with the Ontario Human Rights Code, Accessibility for Ontarians with Disabilities Act, 2005, accommodation will be provided at any point throughout the hiring process, provided the candidate makes their accommodation needs known to The Bentway Conservancy at hello@thebentway.ca.
We kindly ask that no phone calls or emails are made to staff members. All questions regarding the position must be sent to hello@thebentway.ca.
To Apply
Apply with a resume and cover letter via The Bentway’s job board.
Deadline to Apply: April 6 at 5pm
Application Components:
- Resume (PDF format, no more than three pages)
- Cover Letter (PDF format, no more than two pages)
The Bentway does not use AI to sort candidates, each application will be reviewed by a person.
We thank all applicants for their interest and will endeavour to contact all applicants, whether successful or not.
