How you will contribute as part of the TRCA team:
The Head Lifeguard is responsible for providing site guidance to the lifeguard team and maintaining control of the activities within aquatic facilities, providing a safe, clean, enjoyable experiences for all users.
Major Responsibilities:
Conducts rescue procedures, administration of first aid, operation of public address system and other general lifeguarding duties.
Provides care and treatment as required for all minor and major incidents until the arrival of emergency medical services.
Provides good customer service and engages with participants to provide education about potential hazards and safe practices.
Provides guidance and training to team members on a regular basis, working with the supervisor to align workload and tasks.
Inspects/tests pool chemistry and completes records, escalating deficiencies to senior staff.
Maintains and cleans pool areas, washrooms, changerooms, grounds and work areas.
Enforces Park and swimming rules and regulations with patrons.
Maintains complete and accurate records of incidents and accidents, swimming occurrences, missing persons, daily maintenance, shift time schedules, opening and closing procedures and any other forms and reports.
Understands and adheres to all legislated requirements, policies, and procedures, including emergency procedures and Health and Safety Standards
What will you need to succeed:
Education (degree/diploma/certifications/licenses)
Minimum pursing a high school diploma or equivalent
Must hold a current and valid NLS (National Lifeguard Service) lifeguard certification; certification must be kept valid throughout employment
Valid Standard First Aid & CPR/AED Level C Certification
Experience
Must be 18 years of age or older
2+ years of experience lifeguarding
Knowledge/Skill/Ability - Competencies
Requirement to maintain certification and fitness level in accordance with the National Lifeguard Standard; ability to lift objects up to 20 kg
Strong communication skills to provide clear and concise communication in both non-emergency and emergency situations
Ability to prioritize and take action on the needs of both internal and external customers
Proven ability to provide direction and oversight to a team of employees
Demonstrated ability to manage conflicts and utilize de-escalation skills to resolve conflict situations
Must be flexible to work all required shifts, including weekends and holidays
