How you will contribute as part of the TRCA team:
The Education Interpreter delivers hands-on environmental, cultural heritage, nature, recreation, and renewable energy programs (dependent on location) to visitors and visitor groups of TRCA/partner sites and facilities, as well potentially at client sites. The Education Interpreter plays an active role in customer experience ensuring all visitors have a positive experience.
Major Responsibilities:
Guides and leads visitors and visitor groups to TRCA’s sites and facilities on established programs focused on environmental, cultural heritage, nature, recreation, and renewable energy (dependent on location)
Learns program content to be able to effectively deliver interactive programs to various audiences
Ensures program equipment/supplies including artifacts are well maintained, clean and stored appropriately
Provides support in program development and administrative tasks as required
What will you need to succeed:
Education (degree/diploma/certifications/licenses)
Minimum pursuing a post-secondary diploma or degree in a related field
Successful completion of a Vulnerable Sector Screening. Employees/candidates under the age of eighteen (18) years are not eligible to have a VSS, therefore will not be required
Experience
2+ years of experience working with children in a group setting
Experience working with large groups in delivering programs and activities
Previous experience delivering environmental, nature or historical programs
Knowledge/Skill/Ability – Competencies
Knowledge of 19th century Canadian social history, natural history, or environmentally related discipline
Ability to deliver programs/information to audiences of various ages, adapting style to ensure audience appropriateness
Ability to communicate effectively with tact and courtesy
Experience interacting and connecting with persons of various social, cultural, or economic backgrounds; at ease with a variety of audiences
Strong communication skills to provide clear and concise communication in both non-emergency and emergency situations
Able to comprehend written documentation and procedural guidelines
Must be flexible to work all required shifts, including weekends and holidays
