How you will contribute as part of the TRCA team:
The Coordinator, Weddings, Corporate Meetings & Event Services is responsible for the sales, promotion, and coordination of weddings, social, corporate and internal events and programs at The Village at Black Creek and at the Kortright Centre for Conservation. This position is also responsible for coordinating communications and promoting events, programs and venues.
Major Responsibilities:
Coordinates the delivery of weddings, social, corporate and internal events, ensuring adherence to budget, requirements, and policies
Develops and delivers in-person and virtual venue sales presentations to secure venue bookings
Coordinates with Marketing, Communications & Events to develop promotional marketing and communications materials by deadlines
Supports the procurement process including but not limited to compiling project scope, obtaining quotes, supporting the vendor selection process, working with the procurement department to initiate contracts and/or agreements
Manages client agreement, invoices and contract administration for each event, vendor and/or client, while liasing with finance team when appropriate
Collects data and creates reports to assess client and vendor event satisfaction along with financial impact
Provides on-site support to ensure smooth event execution.
Coordinates with vendors and internal stakeholders to arrange event details including scheduling of rehearsals, ceremonies, food and event supply deliveries, etc.
Manages multiple clients and venue files, while prioritizing and scheduling completion of various event tasks and venues to expectations
Creates a process for client and vendor feedback. Administers, collects and analyses feedback to monitor business performance and enhance the client experience
What will you need to succeed:
Education (degree/diploma/certifications/licenses)
Post-secondary diploma or degree in in hospitality, food services, event management or event/venue sales
Valid Ontario Class G2 driver's license
Experience
2+ years of experience working in the field of hospitality, food service, event/venue sales or event management
Knowledge/Skill/Ability - Competencies
Strong sales and presentation skills
Knowledge of Food & Beverage service and banquet operations / set up
Excellent written and verbal communication skills, with the ability to build and maintain positive relationships with staffs and clients
Able to self-manage workload and prioritize tasks as an ongoing challenge in a frequently fluctuating workload and multiple deadlines
Demonstrates responsiveness to internal and external customer requests and needs\Anticipates future internal and external customer needs and incorporates them into goal setting, products, and services
Ability to use critical thinking to evaluate problems, gather information, understand causes, and identify the best possible solutions
Ability to communicate effectively with tact and courtesy
Identifies opportunities for developing new internal and external customer bases
Must be flexible to work all required shifts, including evenings, weekends, and holidays
