DEP’s Office of Technology and Information Services (OTIS) is currently seeking an OPS Application Systems Programmer I as part of the Application Maintenance Services team. The role of this position is to provide support to end users in the organization on how to use various types of software programs efficiently and effectively in fulfilling business objectives. This includes troubleshooting applications and software for all internal customers, such as operations, development, and other business units. The incumbent will also assist in the design, delivery, and improvement of in-house software applications, training programs and related courseware. The incumbent is also responsible for writing, coding, testing, and analyzing software programs and applications. This includes researching, designing, documenting, and modifying software specifications throughout the production life cycle. The position will also analyze and amend software errors in a timely and accurate fashion and provide status reports where required.
Specific duties and responsibilities
- Assist developers, analysts, and designers in conceptualizing and development of software programs and applications.
- Consistently write, translate, and code software programs and applications according to specifications.
- Run and monitor software performance tests on new and existing programs for the purposes of correcting errors, isolating areas for improvement, and general debugging.
- Conduct research on emerging application development software products, languages, and standards in support of procurement and development efforts.
- Recommend, schedule, and perform software improvements and upgrades.
- Liaise with network administrators, systems analysts, and software engineers to assist in resolving problems with software products or company software systems.
- Evaluate documented resolutions and analyze trends for ways to prevent repeated future problems.
- Communicate application problems and issues to key stakeholders, including management, development teams, end users, and unit leaders.
- Maintain and enhance performance of all new and existing software and applications across the organization.
- Participate in the design, development, and delivery of software development training programs and individual classes.
Required Knowledge, Skills, and Abilities
- Working knowledge/experience with programming languages: PHP, Oracle PL/SQL, and/or Java.
- Knowledge of relational database designs.
- Excellent written, oral, interpersonal, and presentation skills.
- Ability to work well under pressure and meet deadlines without sacrificing quality.
- Ability to determine work priorities and ensure proper completion of work assignments.
- Ability to work independently and in a team‑oriented, collaborative environment.
- Very strong customer service orientation.
- Creativity, sound judgment, and foresight to identify potential problems in design/specifications.
- Ability to establish and maintain effective working relationships with others.
- Understanding of basic project management principles.
- Ability to conduct research to resolve issues related to assigned job duties and responsibilities.
- Highly self‑motivated and directed.
- Ability to effectively prioritize and execute tasks in a high‑pressure environment.
Minimum Qualifications
At least four years of verifiable related experience. Post‑secondary degrees from an accredited college or university with a major in Computer Science, Information Systems, Information Technology or a related IT field may be used as an alternative for the required years of experience on a year‑for‑year basis. A credential evaluation report from an approved agency must be submitted along with all foreign degrees.
Preferred Qualifications
- Experience with Oracle databases, including tuning, complex PL/SQL queries and database objects (DML and DDL).
- Experience with database query tools (e.g., TOAD, SQL Developer, SQL Navigator).
- Knowledge of application/database security, including role‑based security.
- Solid working knowledge of web development, including XML, HTML, CSS, JavaScript, JavaScript frameworks (such as jQuery or AngularJS), and AJAX.
- Experience with responsive design frameworks, preferably Bootstrap.
- Experience using code repositories, preferably Git.
- Knowledge of architectural design patterns such as MVC.
- Experience using continuous integration tools, preferably Jenkins.
- Proven experience with troubleshooting principles, methodologies, and issue resolution techniques.
- Familiarity with Agile Development, specifically Scrum, Extreme Programming (XP) and Kanban.
- Knowledge of Information Systems Development Methodology (ISDM).
- Knowledge of trends in technology relating to software applications.
Organization and Mission
The Florida Department of Environmental Protection (DEP) is the state’s lead agency for environmental management and stewardship – protecting our air, water and land. The vision of DEP is to advance Florida’s position as a world leader in protecting natural resources while growing the state’s economy. DEP encourages its leaders to constantly innovate and seek efficiencies.
Where You Will Work
Tallahassee, Florida’s capital city, lined with rolling hills, oak trees, and canopied roads combine old‑world charm with a modern pace of life. Home to two major universities as well as state government, Tallahassee is a mid‑sized city in the heart of Florida’s Big Bend. It is a highly desirable location for both those seeking their first job or those ready to enter the next exciting chapter in their career. This is an on‑site position.
How You Will Grow
DEP encourages its employees to constantly innovate and seek efficiencies. We believe in supporting and encouraging you as you take on important and often complex projects while offering you the opportunity to gain valuable experience quickly. OTIS has an extensive training program, including courses and certifications, that provide staff with the ability to build upon existing skills and remain current on job‑related information technologies.
