Customer Service Representative

Solar Works Energy • Full-time • Albuquerque, New Mexico • 8m ago

Customer Service Representative – Service Division<\/span>
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Location<\/span>: Albuquerque, NM (In -Office)<\/span>
<\/span>Company<\/span>: Solar Works Energy<\/span><\/p>

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About Us<\/span>
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At Solar Works Energy, we believe solar isn't just about panels and power — it's about people.<\/span>
<\/span>Our Service Division is growing, and we're committed to protecting the reputation of "The Solar Works Way" by delivering an outstanding customer experience from start to finish.<\/span><\/p>

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The Opportunity<\/span>
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We're seeking a <\/span><\/span>Customer Service Representative<\/span> <\/span>who is passionate about service, solutions, and making every customer interaction a positive one.<\/span>
<\/span>You will serve as the first point of contact for service customers, helping them through troubleshooting, scheduling, project updates, and ensuring they feel valued every step of the way.<\/span><\/p>

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To complete your application, please take our short assessment test designed to help us better understand your strengths and fit for this role.<\/span>
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https://app.testgorilla.com/testtaker/welcome/828ea3a9 -fd71 -4bca -b160 -7b96334ba309<\/a>
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Requirements<\/h3>

Must be fluent in English and Spanish, with strong verbal and written skills in both.
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• Previous experience in a call center, concierge, or customer -facing role strongly preferred.
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• Excellent phone etiquette, active listening, and interpersonal skills.
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• Strong organizational and time management abilities.
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• Proficiency in using CRM and phone systems.
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• Positive attitude, professional demeanor, and commitment to in -office teamwork.
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Benefits<\/h3>

• <\/span><\/span>Opportunity to join a mission -driven company with a strong reputation.<\/span>
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• <\/span><\/span>Work in a collaborative environment focused on service excellence.<\/span>
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• <\/span><\/span>Competitive salary and benefits package.<\/span>
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• <\/span><\/span>Career growth opportunities as the service division continues to expand.<\/span>
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• <\/span><\/span>Be part of a company that values people — customers <\/span><\/span>and<\/span> <\/span>team members.<\/span>
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