Balcones Resources is a comprehensive environmental services company. We specialize in recovering resources through recycling, document, and product destruction. WE LOVE WHAT WE DO.
Who We Are:
Balcones Resources is on a mission to recover as much valuable material from our waste streams as possible, extending the life of our natural resources and contributing to a circular economy. We are one of the largest independent recycling companies in the country, with operations in Texas, Arkansas, Arizona, Florida, New York, and New Jersey. All we do is recycle – we are not associated with a landfill, which makes us experts in diverting recyclable materials away from trash piles and into our recycling programs. Working with Balcones Resources is a partnership. From municipalities to small businesses, we offer a personal approach to help our customers and partners reach their zero waste goals, conduct effective educational outreach, and maximize comprehensive recycling programs.
Most critical though, none of this is possible without the passion and dedication of our hundreds of employees across four states. Keeping the health, safety, and professional development of our staff across the company is paramount to our success and one of the principles that we think distinguishes us from our peers. We believe that Balcones attracts and produces the very best professionals in the recycling industry and are excited to continue developing and recruiting more passionate team members who are interested in our mission and our growth.
How We Work:
Balcones is committed to:
- Our EMPLOYEES and their ability to lead safe and rewarding careers that contribute to the development of their families and their communities.
- Our CUSTOMERS and their sustainability and landfill diversion goals.
- The ENVIRONMENT as it relates to recycling serving a critical role in a broader climate action movement and the development of the Circular Economy.
- CONTRIBUTING to the growth, professionalism, and best practices of our industry.
- Being INNOVATORS in our field as we develop new and dynamic means of applying leading technology, operating standards, and contract best practices to create long-term and sustainable recycling infrastructure for more communities across the country.
Job Summary
We are seeking an enthusiastic and experienced Recycling Sales Representative to join our industry-leading team in San Antonio, TX. If you have a passion for the environment, and a growth mindset, then this position provides a great launching point to expand on your career and competitive skills as a sales professional in the growing recycling and circularity industry. The Recycling Sales Representative must have a desire to show up every day with the motivation to create best-in-class recycling solutions for our customers. This role blends project management, relationship management, and solution development to bring landfill diverting solutions to companies in and around the San Antonio area who are interested and excited about recycling.
The Recycling Sales Representative provides an essential role in proactively maintaining and retaining relationships with existing customers, requiring an excellent level of customer engagement.
ESSENTIAL DUTIES & RESPONSIBILITIES
Reasonable accommodation may be made to enable individuals with disabilities to perform these essential functions.
- Serves as the lead point of contact for customer account management matters with support from the local operations, billing, and dispatch team.
- Position is responsible for meeting outbound cold calling daily quota and for meeting monthly revenue goals.
- Establish and maintain an elevated level of customer satisfaction with internal and external customers, and build and maintain strong, long-lasting customer relationships.
- Negotiates, updates, and renews customer service agreements to maximize profits by providing ongoing contract support.
- Provide quotes, draft service agreements and addendums for new business, renewals & changes with existing customers with same-day turnaround.
- Manage incoming customer requests promptly and update the CRM daily for efficient reporting on customer success.
- Educate customers on the recycling system and creative solutions to their landfill diversion goals through onsite visits, and the application of Balcones products and services.
- Report to the General Manager and work as a team to manage the region’s sales goals.
- Attend industry events & trade shows within the San Antonio area.
REQUIRED SKILLS & ABILITIES
- Excellent computer proficiency in Microsoft office suite & able to update information in the company’s Salesforce CRM and other company databases.
- A desire and commitment to become an expert in the recycling industry.
- An organized “people person” who enjoys communication by phone, email & in-person with a high standard of courtesy & professionalism.
- An ability and desire to enjoy a collaborative, people-oriented culture where there is
respect for quality of life and the drive to succeed
OTHER DUTIES
All job requirements in this job description provided indicate the minimum level of knowledge, skills, and/or abilities deemed necessary to perform the job competently. Job descriptions are an overview of the duties, responsibilities, and requirements of the position. Employees may be required to perform other job-related assignments as requested.
EDUCATION & EXPERIENCE
- Bachelor’s Degree or 3 years of relevant sales experience
- Valid Drivers license.
SUPERVISORY RESPONSIBILITIES
None
TRAVEL REQUIREMENTS
None
WORKING CONDITIONS
- Regularly use hands and fingers to handle or operate objects, tools or controls, and reach with hands and arms
- Frequently required to sit, walk, stand, climb, balance, stoop, squat, kneel, crawl, speak and hear.
- Must frequently lift and/or move up to 20 pounds
- Vision abilities include close, distance, color, and peripheral vision, depth perception and ability to adjust focus
- The noise level in the work environment is usually moderate
Balcones Resources is an Equal Opportunity Employer and Prohibits Discrimination and Harassment of Any Kind: Balcones is committed to the principle of equal employment opportunity for all employees and to providing employees with a work environment free of discrimination and harassment. All employment decisions at Balcones are based on business needs, job requirements and individual qualifications, without regard to race, color, religion or belief, national, social or ethnic origin, sex (including pregnancy), age, physical, mental or sensory disability, HIV Status, sexual orientation, gender identity and/or expression, marital, civil union or domestic partnership status, past or present military service, family medical history or genetic information, family or parental status, or any other status protected by the laws or regulations in the locations where we operate. Balcones will not tolerate discrimination or harassment based on any of these characteristics
