Schneider Electric has an opportunity for a Channel Projects Order Specialist supporting our Power Systems Division.
Location: U.S. remote, Eastern or Central time zone preferred
What will you do?
Channel Projects, Order Specialist is accountable for the execution of post-order conversion requests from the distribution/channel partner who serves as the Project Manager of the order. Order Specialist, develops and maintains positive customer relations and coordinates with various functions within Schneider Electric to ensure customer requests are handled appropriately and in a timely manner.
Order Specialist facilitates order maintenance and corrective action to address customers' project needs. Order maintenance activities include but are not limited to change orders; warranty claims; expedited requests; shipping re-consignments; coordination of services and system studies; freight claims; post-delivery quality issues; and claims resolution.
This customer-facing role requires demonstrated account management and relationship development experience. Order Specialist, while assigned a primary area of responsibility is part of a regional team that is collectively responsible for the timely resolution of customer requests. This position will require you to have the ability to work in either Eastern or Central time zones.
What skills and capabilities will make you successful?
- Ability to work in a collaborative, high-volume, fast-paced, virtual team environment
- Ability to build an environment and relationship of trust and credibility with team and customers. Establish, develop, and maintain rapport with key contacts internally and externally via a digital platform.
- Facilitates resolution of production, shipment scheduling, and/or invoicing problems of moderate complexity
- Ability to handle multiple projects using problem-solving, attention to detail, and strong time management, with organizational and prioritization skills
- Ability to diplomatically navigate/facilitate effective conflict resolution across multiple groups of varying backgrounds and generations
- Flexibility to positively adapt to the ever-changing priorities of the immediate team, Schneider Electric, and customers.
- Technical aptitude to learn the basics of SE Electrical Distribution Products (e.g. panels, breakers, starters, switchboards), with the ability to comfortably work in Schneider Electric product selector and SE Advantage tools.
- Have strong communication (written and spoken) and interpersonal skills.
- Implement time management and organization skills: multi-tasking, planning, and prioritizing.
- Uses standard business application software such as Microsoft Office.
What's in it for you?
For this U.S. based position, the expected compensation range is $66,000 - $99,000 per year, which includes base pay and short-term incentive.
The compensation range for this full-time position applies to candidates located within the United States. Our salary ranges are determined by reviewing roles of similar responsibility and level. Within the salary range, individual pay is determined by several factors including performance, knowledge, job-related skills, experience, and relevant education or training. Schneider Electric also offers a comprehensive benefits package to support our employees, inclusive of medical (with member reward points), dental, vision, and basic life insurance, Benefit Bucks (credits to apply towards your benefits) flexible work arrangements, paid family leaves, 401(k) + match, well-being and recognition (including service anniversary) programs, 12 holidays per year, 15 days of paid time off per year (pro-rated in the first year of employment based on start date), opportunity to purchase company stock (eligibility depends on start date), and military leave benefits.
You must submit an online application to be considered for the position. The Company will accept applications on an ongoing basis until the position is filled.
Let us learn about you! Apply today.
You must submit an online application to be considered for any position with us. This position will be posted until filled.
Looking to make an IMPACT with your career?
When you are thinking about joining a new team, culture matters. At Schneider Electric, our values and behaviors are the foundation for creating a great culture to support business success. We believe that our IMPACT values – Inclusion, Mastery, Purpose, Action, Curiosity, Teamwork – starts with us.
IMPACT is also your invitation to join Schneider Electric where you can contribute to turning sustainability ambition into actions, no matter what role you play. It is a call to connect your career with the ambition of achieving a more resilient, efficient, and sustainable world.
We are looking for IMPACT Makers; exceptional people who turn sustainability ambitions into actions at the intersection of automation, electrification, and digitization. We celebrate IMPACT Makers and believe everyone has the potential to be one.
Become an IMPACT Maker with Schneider Electric – apply today!
€36 billion global revenue
+13% organic growth
150 000+ employees in 100+ countries
#1 on the Global 100 World’s most sustainable corporations
You must submit an online application to be considered for any position with us. This position will be posted until filled.
Schneider Electric aspires to be the most inclusive and caring company in the world, by providing equitable opportunities to everyone, everywhere, and ensuring all employees feel uniquely valued and safe to contribute their best. We mirror the diversity of the communities in which we operate, and ‘inclusion’ is one of our core values. We believe our differences make us stronger as a company and as individuals and we are committed to championing inclusivity in everything we do. This extends to our Candidates and is embedded in our Hiring Practices.
You can find out more about our commitment to Diversity, Equity and Inclusion here and our DEI Policy here
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