Position type: fixed-term contract
Compensation: $20/hour
Start date: December 19, 2024
Deadline to apply: November 19, 2024 at 4:59pm
Description
The Winter Sales Staff positions are key customer services roles working within the Facilities team to operate the hot drinks bar and facilitate on-site skate equipment rentals.
About
The Bentway works “to ignite the urban imagination”, using the city as site, subject, and canvas.
Phase 1 of The Bentway opened in 2018 and serves as a demonstration of what’s possible under the Gardiner. Much more to come! Read more at
www.thebentway.ca.
Key responsibilities
Customer service:
- Serve as a front-line customer service representative for visitors and other members of the public
- Handling transactions through a POS system
- Perform closing duties which can vary from general cleaning, storing of equipment, re-stocking, and trash disposal
- Safe handling and returning customers’ private information and identification
- Mixing and serving non-alcoholic beverages for customers
- Handling skate sharpening requests (with provided training)
- Assisting customers with skate fitting
- Other duties as assigned related to the operations of The Bentway Skate Trail
Health and safety:
- Ensure skate inventory is in safe working condition
- Ensure bar equipment is in safe working condition
- Maintain skate inventory blades through routine checking and sharpening
- Maintain tidy and organized spaces through proper inventory systems
- Cleaning and disinfecting returned helmets and skates, as needed
- Assist with recording concerns, accidents and incidents, escalating when appropriate
- Assist with or perform first aid and call emergency services when needed
Qualifications
- Ability to work flexible hours, including evenings, and weekends in varied weather conditions
- Current standard level First Aid/CPR-C would be an asset
- Willing to work safely and to follow all required protocols
- Good interpersonal skills including the ability to work in a team environment and communicate with our visitors.
- Previous bar, retail, customer service and/or serving experience
Applications
The Bentway is committed to fostering a positive and supportive environment that promotes equity and diversity. Priority will be given to individuals from equity deserving groups, including Indigenous, Black and racialized applicants, persons with disabilities, newcomers to Canada (within the past 5 years), and people from 2SLGBTQ+ communities.
In accordance with the Ontario Human Rights Code, Accessibility for Ontarians with Disabilities Act, 2005, accommodation will be provided at any point throughout the hiring process, provided the candidate makes their accommodation needs known to The Bentway Conservancy at hello@thebentway.ca. To apply
Deadline to Apply: November 19, 2024 at 4:59pm
Application Components:
- Resume (PDF format, no more than three pages)
- Cover Letter (optional)
We thank all applicants for their interest and will endeavour to contact all applicants, whether successful or not.
Land acknowledgement
As an organization dedicated to the creation of shared and inclusive public space, we acknowledge that our work takes place on the treaty lands of the Mississaugas of the Credit and the traditional territory of the Wendat, the Haudenosaunee, the Métis, and many other Indigenous nations.
Tkaronto, “the place in the water where the trees are standing”, is now home to many diverse Indigenous people. We recognize them as the past, present and future caretakers of this land. We would like to pay our respects to all who have gathered and will continue to gather in this place. We are grateful to have the opportunity to work together to care for The Bentway lands and act as stewards of the space.
