Company Description
Recognized by Forbes as one of the fastest-growing private companies in the United States, Palmetto believes that choosing to source clean energy from renewable resources like solar power should be a right, not a privilege. As such, we connect homeowners with renewable energy options such as solar power and energy storage systems. Through our marketplace business model, we empower solar sales professionals and solar installation companies with access to our proprietary design platform, financing, customer management system, logistics, and project management. Our #1 focus is a phenomenal experience for our customers and partners, evidenced in our industry-leading Net Promoter Score.
Our employees are our most valuable resource. Palmetto has a promote-from-within culture for talent development. We offer excellent benefits such as unlimited vacation/PTO, medical, dental, and vision coverage, parental leave, and retirement plans.
Summary of Role
The Permitting Lead is responsible for managing our suite of permitting vendors and permit runners, as well as providing on the ground support for permit submittals and approvals. This individual is familiar with AHJ (Authority Having Jurisdiction) requirements and works to ensure quick permit turnaround timelines in their market.
About You!
- You know the permitting world and have experience with permitting jurisdictions.
- You’re detail oriented and can work at a high volume, tracking permit approvals in the Palmetto CRM.
- You are patient and diligent and love working towards a resolution!
- You’re a true leader, able to work with multiple jurisdictions, permitting vendors, and a team to ensure rapid turnaround times.
Main KPI’s
- Design Complete to Permit Submitted <1 days
- Ensure permit submissions are executed in <1 day
- >95% first time submission success rate
- Permit Submitted to Permit Received <10 days (subject to AHJ conditions)
- Permitting job management meets defined SLA in all stages
Strategic & Tactical
- Ensure the region’s permitting queues are managed to Palmetto approved service levels.
- Ensure Palmetto’s CRM is updated with pertinent information, stage updates, and detailed notations.
- Work with the General Manager, Design Lead, and Operations Leadership to drive team efficiency and permitting timelines.
- Maintain an accurate permitting database to ensure accurate design, inspection, licensing and insurance deliverables.
- Work with internal teams including design, interconnection, operations managers, and management to resolve items blocking submission or progression to permit approval.
- Work diligently with local authorities when problems arise to ensure quick permitting problem resolution.
- Assist in process and SOP improvement recommendations.
- Manage the assignment and coordination of permitting work with approved permit vendors.
- Manage vendor assigned permitting jobs until permits are approved and saved to necessary locations.
- Assist with ensuring permitting vendors are working at an optimized capacity.
- Coordinate pickup and drop of permits where needed, with approved permit vendors and courier services.
- Occasionally submit permitting packages to AHJ’s in person or via mail when applicable.
- Occasionally assist with the recruitment and development of new permitting vendors.
Qualifications
- 2+ years Solar field experience and/or Permitting experience.
- BA/BS preferred or equivalent combination of education and experience.
Equal Employment Opportunity
Palmetto embraces diversity and is an Equal Employment Opportunity employer. Employment is decided on the basis of qualifications, merit, and business need. We do not discriminate based upon race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, or any other status protected under federal, state, or local law.
For more about our Privacy Policy, visit: https://palmetto.com/privacy-policy
