Who are LRQA?
LRQA stands for dedication to clients, market firsts, and deep expertise in risk management. We’ve grown to become a leading global assurance provider, bringing together outstanding expertise in certification, customised assurance, cybersecurity, inspection and training.
While we’re proud of our heritage, it’s who we are today that really matters, because that’s what shapes who we and our clients can become tomorrow. By staying true to our shared values and combining decades of collective experience, we support our clients in building a safer and more sustainable future.
What do we do?
We help our clients negotiate a rapidly changing world, by working with them to manage and mitigate the risks they face. We serve a wide variety of industries, with a core focus on Food & Beverage, Consumer Goods, Transportation & Mobility, Technology & Telco, Construction & Manufacturing, Energy and Renewables and Chemical & Processing.
Our products and services range from independent third-party auditing to certification and training; we also offer consultancy services, real- time assurance technology and data-driven supply chain transformation programs. our innovative end-to- end solutions help our clients shape their own future, rather than letting it shape them.
LRQA currently operates across 51 countries, has more than 2,500 colleagues, generates around £350m in revenue, and supports more than 60,000 clients across a diverse range of sectors and markets.
The next chapter for LRQA
As the preferred assurance partner for our clients, we are relentless in helping them respond to the era of Assurance 4.0.
Our decades of sector expertise in assuring assets and management systems, ensuring product integrity, responsible sourcing, navigating the energy transition and achieving net zero, and strengthening cybersecurity maturity will help them to anticipate, mitigate and manage risk wherever they operate, freeing them to focus on growth..
With solid expertise and heritage in our sector, coupled with well-timed accelerated investment and a leadership team that is fully committed to delivering our vision, LRQA’s next chapter is set to be an exciting, transformational period of growth. We’re well placed to build on everything we’ve done and further our ambitions for the future. At such an exciting time key talent is critical, and this role is a great opportunity to be part of our next chapter.
Role purpose:
We are looking for a highly motivated, passionate professional to join our team and support clients to address their most pressing sustainability challenges, from responding to human rights crises to developing responsible sourcing strategies. This role will focus especially on responsible sourcing program management, which includes supply chain risk assessment, human rights risk assessment, responsible souring supplier management, ethical and responsible recruitment and more. This role will be client-facing and require direct engagement with clients’ Sustainability/ESG, Social Compliance, or Procurement teams.
You will work with private-sector clients, many of which are major global companies, spanning a variety of sectors, including consumer goods, retail, food/agriculture, finance, real estate, and electronics. You will be part of the Asia-Pacific Advisory team and will work with, and learn from, LRQA experts from teams across the globe.
We are looking for organised, structured thinkers who can handle large scale, complex, global programs with a high level of detail and project management capabilities. We are looking for exceptional individuals who will be motivated by the opportunity to work in a rapidly growing and successful business at the cutting edge of sustainability and to partner with world-class leaders to take on some of the planet’s most pressing ESG challenges.
Key Responsibilities:
· Independently manage and contribute to delivery of corporate supplier due diligence programs. Programs will include large scale, global responsible sourcing program implementation and operation for international clients. These require significant attention to detail, organisational, communication, and program management skills and experience.
· Manage the programs from start to finish, ensuring timely and efficient delivery as well as project team management, client engagement, project administration, quality control, and internal reporting
· Be the point of escalation for challenges and issues identified by the client or the team and resolve these issues alongside the project director and to the satisfaction of the client
· Oversee the program roadmap, budget, and resources to complete the work within the program guidelines, identify potential risks and make timely adjustments and revisions to the process, as needed.
· Manage program scheduling and oversee coordination across different business units and stakeholders
· Independently contribute to business development through proposal writing, pipeline management, pitches/presentations, client cultivation, and raising LRQA’s profile through thought leadership, blogs and speaking opportunities
· Manage staff allocated to projects and contribute to broader team development through mentoring, training, and promoting a positive open team atmosphere
· Partner with senior leaders, customer leads, and other product leads to support/lead the design and development of effective programs, products, and services that respond to client needs
· Uphold standards of LRQA platforms and systems, including project management systems, business development systems, and other processes
· Contribute to product development, from high-level marketing materials to detailed SOPs and delivery tools
· Stay informed about best practices and trends in responsible souring, human rights and emerging regulatory frameworks informing supply chain due diligence to continuously improve processes and procedures.
Key health & safety responsibilities:
Eliminate or minimise employee exposure to risks by regularly reviewing the health and safety risk register, applying appropriate controls, communicating results of risk assessments, and ensuring health and safety is considered in the planning and execution of all LRQA activities.
Manage your own, and your team’s, compliance with health and safety rules, instructions, systems and legal requirements to ensure employees are suitably trained and adequate resources are available to work safely.
Number of direct reports
3-4
Geographic area of impact
Global (Role based Singapore)
Key stakeholders
Senior Director for APAC Advisory, Director for Advisory Global, LRQA Sales and Marketing Teams; Advisory teams globally
Technical / Professional Qualifications / Requirements:
5+ years of relevant experience
Professional experience with and expertise in program and project management with considerable organisational skills
Manager-level experience, including project management, team management, and business development experience
Excellent problem-solving abilities and attention to detail
Professional experience in sustainability, responsible sourcing, human rights or modern slavery is needed
Outstanding written and spoken communication and presentation skills
Strong collaboration and interpersonal skills
Capacity and willingness to work across different time zones and to hold meetings outside of regular local working hours
Experience in a high-growth company or entrepreneurial environment
Our Values:
Expertise
We value our experience, specialist knowledge, and pioneering history within the industry. But we also never stop looking for ways to learn and improve in the future.
Integrity
We always do what’s right, in the right way and continually measure our actions and their outcomes against rigorous criteria – both those of stakeholders and our own.
Ambition
We are industry leaders because we combine technology and innovation with the expertise of our people. We help our clients be the best they can be, by being the best we can be.
Vision
We support our clients in the present and prepare them for future success, by using our sharp understanding of social, environmental, technological, and commercial changes to work towards a safer, cleaner, more sustainable future.
Togetherness
We respect the unique skills, expertise and backgrounds of our people and the inclusive culture they create. We believe teamwork and collaboration – internally and with our clients – are the best way to achieve our mutual goals.
