About Yondr

Yondr is a disruptor. We challenge convention and simplify complexity.A global developer, owner operator and service provider of Data Centers, we deliver complex Data Center capacity needs for the world’s largest tech companies. Our exponential growth sees us looking for extraordinary people to help accelerate us towards our vision: a tomorrow without constraints.

But we can’t do this without you.

About the Role

The Regional Critical Environments Manager (CEM) is responsible for the development, roll-out, and continuous improvement of mission critical operational processes and the associated operating model. Where appropriate, the CEM also works collaboratively with other regional CEMs on the development of global processes. The CEM also directly supports our Data Centers through the development of process-related training, sharing of lessons learned, and periodic on-site reviews.

Main Responsibilities

/ Development, roll-out, and continuous improvement of the Yondr Data Center operating model and supporting processes:

Site mobilization and technical hand-over (partnering with the Regional Technical Manager)
Delivery of hard and soft services (Yondr’s Maintain and Operate model)
Delivery of project services
Delivery of security services (partnering with the Regional Security Manager)

/ Develop / provide training program to support implementation and operations for Yondr and their contractors

/ Develop and implement reviews and audits to ensure consistent implementation of Yondr standards and identification of areas requiring improvement. These reviews will be coordinated with other Yondr teams to ensure efficiency in meeting applicable client service level agreements and QHSE / ISO standards

/ Development of audit scope and schedule for FM provider. Audit will cover all critical processes essential for the continued successful operation of the Data Center

/ Promote “lessons learned” approach, ensuring all information for future use is readily and easily accessible to key stakeholders and is being utilized to improve and innovate

/ Main point of contact for CAFM development

/ Represent, and advocate for the needs of, data center operations teams in the collaborative development of Yondr-wide processes and tools

/ Any other initiatives and efforts within reason requested by applicable Regional Operations VP

/ Ability to travel up to 50%-70% of the time as and when needed

Qualifications and experience

/ Engineering or business-related Bachelor’s degree (degree requirement can also be met with >10 years of experience in Data Center operations)

/ Experience with Operations in critical environments > 5 years

/ Good written and oral communication skills: English essential

Skills and Experience

/ Process and workflow development

/ Excellent interpersonal and communication skills

/ Superb leadership skills, particularly across regionally distributed teams

/ Working in an international environment

/ Good problem-solving and analytical skills

/ Ability to multitask and thrive in a fast-paced regional and global business

/ Logical, considered and professional, with an ability to work collaboratively with a varied stakeholder group

Personal Attributes

/ Passionate about what you do and committed to excellence – leads and holds people to account

/ Detail oriented and diligent

/ Entrepreneurial by nature with a strong sense of ownership

/ Process minded with a strong cost focus

/ Results oriented and prepared to take ownership of outcomes

/ Support the success of other people and their businesses above your own success

/ Role model our values

/ Excellent external radar so that they pick up on trends

/ Proactive, diligent, able and willing to think ahead

/ Enthusiastic and committed to team success

At Yondr, we want to enhance the diversity, equity, inclusion and belonging of our workforce to reflect the world we live in. Our roles are potential opportunities for everyone; all interested parties, regardless of nationality, race, ethnicity, religion, age, sexual orientation, or gender, are welcome to apply. We ensure all candidates have equitable access and consideration throughout the hiring process.

Yondr is committed to fostering a welcoming, safe and inclusive work environment. We provide support through our benefits, which are inclusive of all backgrounds.

Yondr Group

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