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Seasonal Event Lead

Shelby Farms Park Conservancy • Part-time • Memphis, Tennessee • 2w ago

Job Details

Experienced

Main Office - Memphis, TN

Part Time

$15.00 Hourly

Description

Starry Nights is Shelby Farms Park’s annual holiday drive-through light show. It is also the Park’s largest fundraiser, raising critical funding to keep our spaces clean, green, and open every day of the year. This event brings over 100,000 visitors to experience the Park at night in festive lights.

This position will serve as a Lead for the event, reporting to the Events Manager, overseeing Event logistics, and working closely with other team members in the park to meet overall goals of guest experience and fundraising for Shelby Farms Park.

Duties + Areas of Responsibility

Process Starry Nights tickets – both pre-purchased and at the gate, including cash-handling
Lead Support Staff in conducting opening and closing procedures of ticket area and merchandise or throughout the event area for signage or traffic logistics
Oversee merchandise sales and distribution during event
Ensure the smooth flow of traffic throughout the event area
Maintains a working knowledge of Starry Nights facts and FAQs
Demonstrates and enforces the Park standard and reputation of above and beyond customer service to help create a memorable event experience for guests
Protects employees and customers by providing a safe and clean environment
Utilize Park Golf Cart safely to support the Event

Qualifications

Requirements + Desired Qualifications

Must commit to work at least (4) five-hour shifts per week between November 29th - December 29th, 2024
Enthusiastic, dependable, self-motivated and self-aware
Problem-solver who enjoys improving systems and collaborating with others
Excellent communications skills and desire to provide a friendly and enjoyable customer experience
Demonstrates values of teamwork, accountability, authenticity, and learning
Works well in a fast-paced environment
Available for an in-person staff training on November 24th, 2024
Organized and attention to detail

Physical Demands + Working Environment

Ability to stand or walk / move independently constantly during shift
Must be able to lift 30 lbs and move 20 ft
Physical ability to perform required tasks and work outdoors in extreme environmental conditions (heat, cold, inclement weather)