Service Sales & Account Manager- Japan
As Service Sales & Account Manager you are a key front-line member of the regional Service Commercial team. You should create great customer experience and employ value-based sales practices to maximize the commercial growth of Vestas' Service After Sales business and thereby contribute to meeting or exceeding the commercial short and long-term targets; revenue, order intake, contribution margin.
Region APC > Service APAC > Service Sales - JP
Responsibilities
1. Developing, maintaining & utilizing appropriate customer understanding for assigned accounts
• Understanding customers' general business model and strategy for the ownership & operation of their RE/wind assets
• Understanding customers' organizations, key stakeholders and decision processes
• Understanding business case drivers & buying criteria for specific opportunities
• Proactively developing & maintaining relationship to existing and new customers
• Preparing & maintaining account sales plans in line with Service Business Strategy
• Identifying potential improvements or new business opportunities for Vestas Service solutions based on understanding of customer needs
• Communicating continuously, consistently and professionally with customers
• Achieving highest levels of customer satisfaction
2. Developing, maintaining & utilizing market understanding
• Understanding local energy market and their implications on Operations & Maintenance strategy as well as needs of customers
• Understanding competitors who are active in the local market, their overall offerings and value proposition across different Service business areas
• Establishing and maintaining relationship to key external stakeholders in industry
• Identifying required improvements or new business opportunities for Vestas Service solutions based on understanding of market or competitor dynamics
3. Developing & closing Service Sales After Sales opportunities by effectively conducting the sales process from origination to value engineering and negotiation & closing across all Service Business Areas (Maintenance Contracts, Parts & Repair, Fleet Optimization, and Multibrand)
• Preparing customer pitches & presentations regarding Vestas' Service solutions and value proposition
• Generating new opportunities & leads based on customer, competitor and market understanding
• Identifying key value levers and setting winning deal strategy
• Preparing deal-specific cost-base and pricing (supported by internal tools & relevant SMEs)
• Developing, writing & submitting compelling proposals / quotations in response to customer enquiries and tenders
• Continuously optimizing deals to create best possible win-win outcomes for customers & Vestas
• Implementing deal negotiations (with support from Legal team)
• Developing and managing detailed closing plans to ensure correct implementation of deals
Qualifications
• Bachelors / Master's degree in Business, Economics, Engineering or Energy
• Relevant commercial experience or skilled commercial affinity
• Relevant experience in the following areas of advantage B2B sales environment, ideally in heavy industry or energy sector (e.g. WTG OEM, utilities, infrastructure, RE project development etc.
Competencies
• Written and verbal fluency in both English and Japanese
• Solid commercial insight and financial literacy
• Understanding of large infrastructure project economics and financial metrics
• Skilled interpersonal skills resulting in ability to develop & maintain solid customer relationship
• Ability to work as part and coordinate cross-functional teams
• Team-oriented person with ability to work in a multi-cultural context as part of a global matrix organization
• Results and solution-oriented mindset
What We Offer
We offer you the opportunity to make a difference and to work in a multicultural and international company, where you have the possibility to test your skills and develop professionally.
· Great colleagues that support each other and work together
· Solid opportunities for professional and personal development
· A broad interface with many stakeholders· The opportunity to create the best supplier collaboration
· The opportunity to make your mark on our service sales strategy
· A position where you can contribute to a greener and sustainable future
Additional information
Primary work location: Tokyo HQ office. 5 days a week.
We do amend or withdraw our jobs and reserve the right to do so at any time, including prior to the advertised closing date.
Please be advised to apply on or before the 30th of November 2024.
BEWARE – RECRUITMENT FRAUD
It has come to our attention that there are a number of fraudulent emails from people pretending to work for Vestas. Read more via this link, https://www.vestas.com/en/careers/our-recruitment-process
DEIB Statement
At Vestas, we recognize the value of diversity, equity, and inclusion in driving innovation and success. We strongly encourage individuals from all backgrounds to apply, particularly those who may hesitate due to their identity or feel they do not meet every criterion. As our CEO states, "Expertise and talent come in many forms, and a diverse workforce enhances our ability to think differently and solve the complex challenges of our industry". Your unique perspective is what will help us powering the solution for a sustainable, green energy future.
About Vestas
Vestas is the energy industry’s global partner on sustainable energy solutions. We are specialised in designing, manufacturing, installing, and servicing wind turbines, both onshore and offshore.
Across the globe, we have installed more wind power than anyone else. We consider ourselves pioneers within the industry, as we continuously aim to design new solutions and technologies to create a more sustainable future for all of us. With more than 173 GW of wind power installed worldwide and 40+ years of experience in wind energy, we have an unmatched track record demonstrating our expertise within the field.
With 29,000 employees globally, we are a diverse team united by a common goal: to power the solution – today, tomorrow, and far into the future.
Vestas promotes a diverse workforce which embraces all social identities and is free of any discrimination. We commit to create and sustain an environment that acknowledges and harvests different experiences, skills, and perspectives. We also aim to give everyone equal access to opportunity.
To learn more about our company and life at Vestas, we invite you to visit our website at www.vestas.com and follow us on our social media channels. We also encourage you to join our Talent Universe to receive notifications on new and relevant postings.
