Position Summary: The Memphis Zoo is seeking friendly and customer-oriented individuals to join our team as Cashiers in the Food and Beverage Department. As a Cashier, you will be responsible for providing excellent customer service while efficiently processing transactions for food, beverages, and merchandise purchases. Join us in creating memorable experiences for our guests while enjoying the vibrant atmosphere of the Memphis Zoo.
Essential Functions:
- Greet guests warmly and assist them with their purchases in a courteous manner.
- Operate cash registers and POS systems accurately and efficiently.
- Process transactions for food, beverages, and merchandise, handling cash, credit cards, and other forms of payment.
- Maintain accurate cash drawers and reconcile transactions at the end of each shift.
- Provide information about menu items, promotions, and special offers to guests as needed.
- Assist with restocking merchandise and maintaining cleanliness and organization in the cashiering area.
- Collaborate with other team members to ensure smooth operations and exceptional guest experiences.
- Adhere to all cash handling and accounting procedures, following security protocols to safeguard assets.
Skills/Behavior:
- Strong interpersonal and communication skills with a focus on guest satisfaction.
- Ability to work in a fast-paced environment and handle multiple tasks efficiently.
- Basic math skills and attention to detail for accurate transaction processing.
- Flexibility to work evenings, weekends, and holidays as needed.
- Positive attitude and willingness to learn and adapt in a team-oriented environment.
- Ability to stand for extended periods.
Preferred Education and Experience:
- Previous cash handling or customer service experience preferred.
Work Environment:
The work environment is fast-paced and may involve exposure to warmer temperatures. Employees should be prepared to work in a busy and dynamic setting.
Physical Demands: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.
While performing the duties of this job, the employee is frequently required to sit, talk and hear. The employee is constantly required to use hands and fingers to feel, handle or operate objects, tools, or controls; and reach with hands and arms. The employee is occasionally required to climb, balance, stoop, kneel, crouch, crawl and walk. The employee must occasionally lift and/or move up to 25 pounds. Specific vision abilities required by this job include close vision, distance vision, peripheral vision, color vision, and the ability to adjust focus.
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Please note that this job description is not exhaustive and additional duties may be assigned, or existing duties may be modified, at any time to meet the needs of the organization.
Answer these questions from the employer:
By submitting your application, you hereby certify that the facts set forth in the above employment application are true and complete to the best of your knowledge.
Certification
I certify that the information provided on this application is truthful and accurate. I understand that providing false or misleading information will be basis for rejection of my application, or if employment commences, immediate termination.
I authorize Memphis Zoo to contact former employers and educational organizations regarding my employment and education. I authorize my former employers and educational organizations to fully and freely communicate information regarding my previous employment, attendance, and grades. I authorize those persons designated as references to fully and freely communicate information regarding my previous employment and education.
If an employment relationship is created, I understand that unless I am offered a specific written contract of employment signed on behalf of the organization by its CEO, the employment relationship will be "at-will". In other words, the relationship will be entirely voluntary in nature, and either I or my employer will be able to terminate the employment relationship at any time and without cause.
With appropriate notice, I will have the full and complete discretion to end the employment relationship when I choose for reasons of my choice. Similarly, my employer will have the same right. Moreover, no agent, representative, or employee of Memphis Zoo, except in a specific written contract of employment signed on behalf of the organization by the CEO, has the power to alter or vary the voluntary nature of the employment relationship.
I HAVE CAREFULLY READ THE ABOVE CERTIFICATION AND I UNDERSTAND AND AGREE TO ITS TERMS.
EEOC AND INCLUSION STATEMENT The Memphis Zoo believes that human diversity is as important as the biodiversity we seek to conserve. World-class zoos are comprised of world-class team members representing a variety of backgrounds, perspectives, and skills. We value a diverse workplace and strongly encourage people of color, LGBTQ+ individuals, people with disabilities, members of ethnic minorities, and veterans to apply. The Memphis Zoo is an equal-opportunity employer. Applicants will not be discriminated against because of race, color, sex, sexual orientation, gender identity or expression, age, religion, national origin, citizenship status, disability, ancestry, marital status, veteran status, medical condition, or any protected category prohibited by local, state or federal laws. If you need to request any accommodations for the interview or hiring process, please let the Human Resources team (HR) know. HR can be contacted at hrteam@memphiszoo.org. The Memphis Zoo participates in E-Verify and is an EEO/ADA/Veteran employer.
How to Apply: Applications should be submitted via the Memphis Zoo Careers page. Please note that any other application submissions will not be considered. www.memphiszoo.org/careers.
