This listing is a summary. Click 'Apply for this job' to view the complete posting and apply on USAJobs.gov.
Open: November 2, 2026 — Closes: November 18, 2026
Summary
You will serve as a Public Safety Dispatcher with National Park Service. The purpose of this position is to serve as a senior dispatcher in a Communications Center that provides public safety dispatch operation, in a complex environment, serving more than one unit, jurisdiction, and/or agency in a geographic area, requiring an extensive body of dispatch procedures knowledge.
Major Duties
As a Public Safety Dispatcher, you will perform the following duties: Operates a multi-frequency radio and telephone console to coordinate emergency communications. Obtains information through precise questions and determines the priority of the call. Utilizes National Criminal Information Network (NCIC), National Law Enforcements Communications System (NLETS), and state criminal information networks to support investigations and ensure accurate information dissemination. Manages multiple emergency calls, maintaining situational awareness and resource status in high-pressure environments. Coordinates responses to incidents. Monitors and responds to alarm systems, maintains detailed logs and records, and prepares reports and legal documentation. Demonstrates proficiency in emergency dispatch protocols, jurisdictional knowledge, and the use of computer systems for data entry, quality control, and statistical reporting. Contributes to the development of operational plans and ensures compliance with procedures for handling sensitive information. Troubleshoots radio system issues.
