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Coordinates and supervises Installation / Commissioning activities, leads and advises a team of qualified professionals and technicians and ensures adherence to processes and procedures.
Supporting the Technical Escalation process - Responsible for tracking and escalating unscheduled incidents at wind farms (troubleshooting),
Identifying the wind turbines or platforms with consistent faults based on information received from the client,
Remote control or WindOne and assigning activities to technical personnel performing this assignment based on their criticality and taking into account the contracts with clients (including solutions management of response to technical cases)
Operate as an extension of the Service Operations Manager on technical issues. This means interacting with customers and other stakeholders as necessary
Lead strategic initiatives designed to improve the way we perform the servicing of our wind farms
Support / interface with Aftermarket Sales
Support in the undertaking of special activities, in person and/or remotely
Project management of small to medium projects related to fleet improvements and integrity including, but not limited to Modifications & Upgrades on existing and out of contract projects
Subject Matter Expert on Case Management in Service including monitoring and management of cases in the applicable systems such as Salesforce and Advice-to-Site
Support training of applicable project roles in the Case Management Process and utilization of respective systems while working with Fleet Support and Technical Cases
Supporting the management of our wind service contracts
Contribute to a continuous focus on improving the project Health, safety, environment and quality management of turbines and personnel.
Responsible for the daily Wind Turbine Down report as well as Focal Point of their area at Wind Turbine Down meetings
Technical Assistance to the Maintenance Team
Siemens Gamesa is an equal opportunity employer and maintains a work environment that is free from discrimination and where employees are treated with dignity and respect. Employment at Siemens Gamesa is based solely on an individual's merit and qualifications, which are directly related to job competence. Siemens Gamesa does not discriminate against any employee or job applicant on the basis of race, ethnicity, nationality, ancestry, genetic information, citizenship, religion, age, gender, gender identity/expression, sexual orientation, pregnancy, marital status, disability or any other characteristic protected by applicable laws, rules or regulations. We adhere to these principles in all aspects of employment, including recruiting, hiring, training, compensation, promotion and benefits.
We are driven by people - from more than 100 different countries, they build the company we are every day. Our diverse and inclusive culture encourages us to think outside the box, speak without fear, and be bold. We value the flexibility that our smart-working arrangements, our digital disconnection framework and our family-friendly practices bring to the new way of working.
