Visitor Services Assistant (Seasonal)

National Park Service • Springfield, Massachusetts • $19.68 - $25.59 / hour • 23h ago

This listing is a summary. Click 'Apply for this job' to view the complete posting and apply on USAJobs.gov.

Open: July 14, 2026 — Closes: July 21, 2026

Summary

Serve as representative to answer questions and offer guidance. Monitor sites and maintain relations with park partners and concessions while on roving patrols throughout National Parks. Likely Entry On Duty: October- December 2026. Open to the first 100 applicants. Applications must be submitted by 11:59 (EST) on the 07/21/2026 to be considered. For more park(s) information, select "Learn more about this agency" below:

Major Duties

Visitor Services Assistant Standard Duties: Provide visitor services including patrol, roving, fixed post assignments and public programs. Participate in day-to-day operation of a seasonal contact station. Site monitoring, and resource protection. Operates two-way radio equipment. Responds verbally to visitor inquiries, offering information and guidance. Public can include individuals who are distressed, confused, frustrated, difficult or even hostile. Monitors special use permits and maintains good relations with partner organizations, concessions and stakeholders. Educates customers regarding rules, regulations, and safety concerns to ensure visitor safety and resource preservation. Direct visitors and the public with problems, questions, or complaints to appropriate resources. Assists in medical or other emergencies up to level of training.