Summary: The Concessions Attendant is responsible for stocking supplies, preparing and serving products to customers, prepping food, and keeping concession stands clean, while offering exceptional customer service. This position may be based at various locations throughout the park, including Parker’s Pizza, Parker’s Café, the Quadraplex, Tad Gormley Stadium, and/or PanAm. This position could also potentially work during Special Events within the Park.
Essential Duties and Responsibilities: - Operate POS systems with accuracy and speed while checking out guests, processing orders, and issuing receipts.
- Demonstrate excellent customer service by greeting guests warmly, answering questions, and resolving issues efficiently and courteously.
- Maintain a friendly and professional demeanor under pressure in a fast-paced food and beverage environment.
- Maintain the cleanliness and organization of all concession areas, including countertops, equipment, floors, and guest service zones.
- Ensure all items are fully stocked, including food, beverage, utensils, condiments, and supplies, to meet ongoing operational needs.
- Provide clear, respectful communication anddemonstratestrong interpersonal skills with guests, coworkers, and supervisors.
- Follow detailed instructions from management and ensure policies and food safety guidelines are upheld at all times.
- Follow allobjectives, policies, and procedures of the department.
- Ensure quality food and beverage service and presentation.
- Maintains safe, secure, and healthy concession locations and proper sanitation standards as set forth by Louisiana health codes.
- Ensurecompliance with federal, state, and local regulations.
- Other duties/responsibilities may be assigned.
Qualifications and Education Requirements - High School Diploma or GED.
- Food and Beverage experience preferred.
- Must have excellentcustomer serviceskills.
- Works well in a team setting.
- Experience with computerized POSrequired.
- Previousexperience in restaurant and/or hospitality industries.
- Excellentcommunicationand interpersonal skills.
- Ability to follow instructions.
Sustainability Goal City Park employees must strive to decrease our environmental footprint by continually seeking ways to reduce waste and energy usage, care for natural Park habitat and wildlife, and to serve as models to our patrons to do the same through education and example.
Physical Demands The physical demands described must be met to successfully perform the functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing this job, the employee is frequently required to stand, walk, sit; use hands to handle or feel; reach with hands and arms; climb or balance; stoop, kneel, crouch, or crawl; talk, hear, taste or smell. The employee must frequently lift and/or move up to 50 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception and ability to adjust focus. Work Environment While performing the duties of this job, the employee is frequently exposed to outside weather conditions. Occasionally exposed to wet, humid, moving particles, high, precarious places, fumes, or airborne particles, toxic or caustic chemicals, extreme cold and heat, risk of electric shock, explosives and vibrations. The noise level in the work environment is usually loud.
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