Key Activities and Accountabilities
- Technical Support: Assist in troubleshooting hardware and software issues for end-users, ensuring minimal downtime.
- IT Asset Management: Maintain an IT equipment inventory and report on system upgrades or replacements needed.
- Software Support: Help install, configure, and update software applications used within the organization.
- Preventive Maintenance: Perform preventive maintenance on our network infrastructure.
- Other Duties: Perform any other IT-related tasks assigned by the Head of IT.
Qualifications and Experience
- Recently completed a degree/diploma in Information Technology, Computer Science, or a related field.
- Basic knowledge of computer hardware, software, and networking principles.
- Strong problem-solving and troubleshooting skills.
- Excellent communication and interpersonal skills.
- Ability to work independently and collaboratively within a team.
- Eagerness to learn and adapt to new technologies.
|
