Public Safety Dispatcher

National Park Service • Full-time • Washington, District of Columbia • $51.96k - $83.12k / year • 1d ago

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Open: June 1, 2026 — Closes: June 15, 2026

Summary

This position is part of the United States Park Police Services Division, Technical Services Branch. This position ensures effective telecommunications to the Force, other law enforcement and public safety agencies, operational personnel and the public. The incumbent will be responsible for answering 911 - Emergency and Non Emergency calls for service and providing Law Enforcement communications services which operate 24-hours a day, seven days a week.

Major Duties

The major duties of the Public Safety Dispatcher position include, but are not limited to, the following: Serves as a dispatcher for the US Park Police, applying in-depth knowledge of dispatch operating systems, databases, and equipment, as well as knowledge of dispatch policies and past practices to isolate and solve unusual and difficult technical problems. Performs dispatch and call taking services for a wide variety of complex public safety related incidents and operations. Coordinates rescue, ambulance, and helicopter operations, etc., of various agencies. Receives and evaluates emergency calls for service. Provides dispatch support to law enforcement activities. Queries & relays wants, warrants, driver and vehicle status, Be on the Lookout (BOLO), and Attempt to Locate (ATL) information for law enforcement contacts and investigations. Serves as a certified operator of National Criminal Information Network (NCIC), National Law Enforcement Communications System (NLETS), and state criminal information networks (i.e., ACCESS, TLETS, VCIN, etc). Accesses, analyzes, and utilizes information from a variety of national, state, and local databases, Monitors a variety of alarm systems including intrusion, fire, robbery, panic, and maintenance related systems. Analyzes alarms. Ensures appropriate response. Reports on alarm systems troubles. Assists law enforcement officers with investigations. Duties will be developmental in nature when filled below the full performance level. Promotion to the full performance level is neither guaranteed nor implied and will be based solely on your ability to satisfactorily perform the work of the position, existing work at the higher grade level, and recommendation by the position's supervisor.