Your mission
This role is to maximise customer satisfaction through effective and punctual order and transportation management, as well as to improve profit margin through proper buying rate control.
- Efficiently Input all orders into the Transportation Record.
- Coordinate in-land road transportation operations.
- Compile and maintain an up-to-date trucking/shipment list and monitor delivery status consistently.
- Control trucking buying and selling costs.
- Manage claims issues, such as damage or loss, with a proactive approach.
- Generate process setup and improvement initiatives.
- Create accurate invoices for customers.
- Communicate relevant shipping details promptly to customers’ post-order placement.
- Provide support to customers, addressing any issues and engaging in discussions about the shipping/trucking process.
- Resolve operational issues efficiently, offering logistic solutions when necessary.
- Manage special account at Related Volume and company size.
- Engage in discussions on possible charges/cost reduction strategies.
- Participate in debates about processes for special orders.
- Resolve issues in a smooth & friendly way and manage every shipment punctual and accurate.
Your profile
- Professional expertise in road trucking with over 1 year of experience in the freight forwarding business or a bachelor's degree in the transportation industry.
- Preferred experience in EV battery transportation.
- Comprehensive understanding of the logistics field, particularly overland trucking and DG cargo.
- Knowledgeable about customs procedures and experienced in handling EV batteries (ADR1.3/Waste).
- Proficient in both spoken and written English.
- Skilful in handling Excel files and monitoring skills.
- Professional competency in MS Suite, with a focus on analytical and monitoring skills.
- Excellent communication and interpersonal skills to thrive in a multicultural environment.
- Fluency in English, with proficiency in other languages being a plus.
Why us?
- Interesting and challenging work opportunity in a rapidly growing company
- International and multicultural work environment with wide connections all over the world
- High-performance remuneration with various company benefits
If you are you looking for a chance to apply your knowledge and implement your ideas, while being recognized for your unique contributions, we would love to get to know you and show you why a career at GLOVIS Europe GmbH can be a great opportunity for you.
Please send us your CV and cover letter including your earliest possible start date and salary expectation. We are looking forward to getting to know you.
About us
Glovis Europe GmbH operates as the European subsidiary of the South Korean group Hyundai GLOVIS and is a growth-oriented service provider in the field of supply chain management with a focus on automotive logistics. Since our founding around 18 years ago, we have been able to establish ourselves as one of the leading companies in the top logistics class, the logistics of finished vehicles, and have always placed great emphasis on continuous and sustainable growth.
