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We are looking for someone who shares our passion for service, electricity, and renewable energy. A perfect person for this position is someone who likes meeting new people and helping them complete their projects. Someone that is good at communicating with the Customer, office staff, and crew members in a friendly manner. Someone who can help us grow our client base by spreading our brand to the community. To ensure new relationships are being formed and old relationships are being nurtured.
Responsibilities:
LMA
- Lead with Empathy, Manage with Humility, and use Accountability to hold all direct reports to deliver Awesomely
Deliver Awesomely!
- Awesome People – Staying on top of your game, continued education, wearing a smile, and keeping high work standards
- Awesome Service – Follow the Processes, 100% Communication, and 24hr Availability
- Awesome Products – Use only proven and reputable manufacturers
Follow Sales Process
- This particular process is position-specific but needs to be followed to the best of your ability to ensure the same customer experience is had by all
Perform Quality Work
- Take pride in what you do! Spend some time preparing for the work to be done and map out the best way forward. Don’t take shortcuts and always do the right thing
KPI Tracking
- Ensure all hours, materials, and other purchases are kept track of. Track estimates sent and converting
Mentor/Educate
- Using your experience and knowledge to pass on to others coming up in the trade such as Service Techs, etc… Always looking for more information and keeping yourself educated on new trends in your trade
On-Call
- Be available to answer any questions from the field team installing projects you estimated
Other Responsibilities may include:
- Communicating with prospects, referral partners, and community leaders
- Communicating with clients while in the installation process
- Site visits
- Process change orders and supplements as necessary
- Evaluate subcontractor proposals to ensure completeness and accuracy
- Attend meetings which may include pre-solicitation meetings and construction meetings as necessary
- Anything to help the TEAM!
Qualifications
- RPRS ~ GWC
- Excellent written and verbal communication skills
- Strong multi-tasking ability
- Detail-oriented
- Exceptional organizational skills
- Strong Interpersonal Skills
- Excellent negotiating skills
- EOS / VTO experience preferred
- Financial and job cost account knowledge