Employment Type:<\/b> Full -Time
<\/div>
<\/p>
About the Role
<\/h3>
Loom Solar is looking for a dedicated and technically skilled Service Engineer<\/b> to handle installation support, troubleshooting, maintenance, and customer service for solar products and systems. The candidate will play a key role in ensuring smooth functioning of solar panels, inverters, batteries, and related equipment while maintaining high customer satisfaction.
<\/p>
Key Responsibilities
<\/h3>
Install, inspect, and maintain solar power systems including panels, inverters, batteries, and wiring systems.
<\/p><\/li>
Diagnose and resolve electrical and technical faults at customer sites.
<\/p><\/li>
Provide after -sales service and ensure timely complaint resolution.
<\/p><\/li>
Conduct preventive maintenance of installed systems.
<\/p><\/li>
Test equipment performance and ensure systems operate efficiently.
<\/p><\/li>
Coordinate with internal teams such as sales, production, and technical support for issue resolution.
<\/p><\/li>
Prepare service reports, maintenance logs, and customer feedback records.
<\/p><\/li>
Educate customers on product usage, safety precautions, and basic maintenance.
<\/p><\/li>
Ensure compliance with electrical safety standards and company service protocols.
<\/p><\/li>
Travel to customer locations for on -site service whenever required.
<\/p><\/li><\/ul>
<\/div><\/span>
Requirements<\/h3>
Required Qualification
<\/h3>
<\/p>
ITI<\/b> in Electrical / Electrician Trade
<\/div>OR<\/b>
<\/div>
<\/p><\/li>
Diploma in Electrical Engineering<\/b>
<\/p><\/li><\/ul>
Experience
<\/h3>
Freshers can apply.
<\/p><\/li>
1–3 years of experience in electrical maintenance, solar service, or field service will be preferred.
<\/p><\/li><\/ul>
Required Skills
<\/h3>
Basic knowledge of electrical circuits, wiring, and troubleshooting.
<\/p><\/li>
Understanding of solar systems, inverters, and batteries.
<\/p><\/li>
Ability to use electrical tools and testing instruments such as multimeter, clamp meter, etc.
<\/p><\/li>
Strong problem -solving and analytical skills.
<\/p><\/li>
Good communication and customer handling skills.
<\/p><\/li>
Ability to work independently and in field conditions.
<\/p><\/li>
Willingness to travel for service visits.
<\/p><\/li>
Basic computer knowledge for reporting and documentation.
<\/p><\/li><\/ul>
Preferred Candidate Profile
<\/h3>
Positive attitude and customer -focused approach
<\/p><\/li>
Team player with technical mindset
<\/p><\/li>
Responsible, disciplined, and punctual
<\/p><\/li>
Ready to work in field service operations
<\/p><\/li><\/ul>
<\/div><\/span>
