⚡About Amber
Amber is an entirely new way to buy and sell power, designed for a world powered by renewable energy. We give customers direct access to the real-time wholesale electricity price as it varies every 5 mins and the technology to shift more of their energy usage to the times when cheaper renewables are available in the grid. It’s a cheaper way to buy power, a smarter way to sell power, and the fastest way for Australia to reach 100% renewable energy.
We are a clear category leader in Australia for home battery automation and are growing rapidly (over 80k customers). We have also recently expanded into licensing our core technology to utilities overseas, including a partnership with E.ON Next in the UK.
Amber is backed by top Australian and international investors including Square Peg, Main Sequence, Breakthrough Victoria, Commonwealth Bank, NRMA, Gentrack, ETF Partners (UK/Europe based), and E.ON Next.
We are scaling rapidly and you’d be joining a team of over 200 committed to building a diverse, inclusive, and purpose-driven culture as we transform a major industry.
Our products are reshaping home energy: Amber for Batteries cuts bills by exporting stored energy at wholesale prices of up to $19/kWh, and Amber for EVs enables the cheapest, cleanest charging. In 2026, we will push this even further with our new vehicle-to-grid (V2G) technology.
💻 About the Role
At Amber we believe that enabling a culture where everyone at Amber is set up to do the best work of their lives and feels connected and supported is one of the most important things we can do to ensure Amber’s long-term success.
Want to help improve the environment by shifting the worlds energy usage towards renewables?
At Amber, we believe that enabling a culture where everyone is set up to do the best work of their lives and feels connected and supported is essential to our long-term success.
Want to help improve the environment by shifting the world’s energy usage toward renewables?
As a Sales Support Specialist, you’ll be part of a small, high-impact team supporting both prospective and existing customers across their Amber journey. You’ll act as a key first point of contact, helping triage inbound enquiries, resolve customer needs, and ensure every interaction whether from a new lead or an existing member is handled seamlessly.
You’ll play an important role in connecting customers with the right teams, improving internal workflows, and delivering a consistently high-quality customer experience.
$70,000 - $70,000 a year
💰 Salary is $70,000 base per annum plus bonuses and is quoted excluding superannuation. All salaried roles at Amber include employee stock options over and above the base salary and superannuation.
This is a full-time role to be based ideally from Melbourne, but we are also open to considering the right candidate anywhere within Australia.
We have an office in the Melbourne CBD, where we work flexibly between the office and home. For those based in Sydney, catch up in a co-working space in the city every now and then, and rest of the locations in Australia work from home. We expect to remain Melbourne based but maintain flexibility between the office and WFH.
🌈 If this kind of work gets you excited, we'd love to hear from you!
We know that no one ticks every single box in a job description, and that’s okay. If this role excites you and you feel you could bring value, we would love to hear from you even if your experience doesn’t line up 100% with the list above.
🪄 How to Apply
Please include your resume and a cover letter and tell us:
Our hiring process will be as below:
- An initial screening interview with a Sales Lead.
- A follow up + culture interview with members of the Sales Team.
- A final chat with one/two of the Executive Leadership team members
We promise to be respectful of your time as an applicant while trying to be as thorough as possible in finding the right fit for our team.
Applications will be accepted only from candidates already based in Australia, preferably Melbourne with full working rights!
Shortlisted candidates will be contacted promptly. All other applicants will also be notified of the outcome as soon as possible.
No recruitment agencies please. We've got this! Thank you.
We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.
