What you’ll do
Become part of an iconic brand that is set to revolutionize the electric pick-up truck & rugged SUV marketplace by achieving the following:
Product & Operations Support
- Support the implementation and ongoing administration of Scout’s vehicle protection and insurance product suite, ensuring alignment with the Scout customer promise.
- Assist with tracking regulatory compliance and licensing requirements across US and Canadian markets.
- Maintain product documentation, partner materials, training guides, and system resources to ensure operational readiness.
Partner Management Support
- Assist with onboarding and ongoing management of partners for vehicle insurance, extended service contracts, GAP, pre-paid maintenance, and other protection products.
- Coordinate partner communications, contract documentation, and business review materials.
- Monitor partner KPIs and contribute to performance reporting and analysis.
Digital Integration & Operations
- Collaborate with Scout Motors Digital Products, IT, Sales Operations, and Retail Operations teams to support the integration of vehicle protection and vehicle insurance products into the Scout digital retail platform.
- Assist with defining and documenting user needs and system requirements for quoting, contracting, and product presentation.
- Support offer tracking, reconciliation, and operational reporting processes.
Marketing & Customer Engagement
- Support the execution of marketing strategies for vehicle protection and insurance products across digital and retail channels.
- Coordinate with the Brand, Communications, and Marketing teams to ensure product messaging aligns with the Scout brand and identity.
- Assist with creative development, content production, and campaign execution for product launches, promotions, and lifecycle communications.
Performance & Competitive Analysis
- Assist the Sales Operations team in analyzing market competitiveness, tracking pricing, and bundling strategies.
- Maintain dashboards and reporting tools to monitor key metrics including product penetration, revenue contribution, and customer satisfaction.
- Translate data and market feedback into actionable insights that inform the Scout product offering.
Location & Travel Expectations:
- This role may be based out of the Scout Motors corporate headquarters in Charlotte, NC.
- This role requires 4-5 days per week in the office, with regular in-person meetings and events.
- Applicants should expect that the role will require the ability to convene with Scout colleagues in person and travel to participate in events on behalf of the company from time to time.
- Occasional travel to support Field/Retail teams and to interface with product partners.
What you’ll bring
We expect all Scout employees to have integrity, curiosity, resourcefulness, and strive to exhibit a positive attitude, as well as a growth mindset. You’ll be comfortable with change and flexible in a fast-paced, high-growth environment. You’ll take a collaborative approach to achieve ambitious goals. Here's what else you'll bring:
Education & Experience
- Bachelor'sdegree in business, finance, or related field or work experience equivalent
- 3–5 years of experience in automotive finance and insurance products, sales, vehicle insurance, or related financial services.
- AI Tool Proficiency- experienced in leveraging AI-powered tools and platforms to streamline workflows, accelerate research, and enhance productivity.
- Experience supporting sales, marketing, or partner management operations in the automotive industry.
- Familiarity with digital retail platforms and F&I product workflows is a plus.
Skills & Attributes
- Working knowledge of the automotive finance and insurance and vehicle insurance landscape.
- Adaptability to keep up with the evolving AI landscape and proactively explore new tools and techniques relevant to the role.
- Strong organizational skills with the ability to manage multiple workstreams simultaneously.
- Analytical mindset with comfort working with data tools and contributing to performance reporting.
- Collaborative team player who thrives in a cross-functional environment.
- Effective communicator with strong written and verbal skills.
- Self-starter who can take initiative and operate with minimal supervision.
What you'll gain
The benefits of joining Scout include the chance to build products and a company from the ground up. This is a chance to create something new and lasting – with an iconic brand at its foundation. In addition, Scout provides competitive compensation and benefits to support your physical, mental, and financial wellbeing. Program specifics are detailed in company policies and employee benefit guides, select highlights:
- Competitive insurance including:
- Medical, dental, vision and income protection plans
- 401(k) program with:
- An employer match and immediate vesting
- Generous Paid Time Off including:
- 20 days planned PTO, as accrued
- 40 hours of unplanned PTO and 14 company or floating holidays, annually
- Up to 16 weeks of paid parental leave for biological and adoptive parents of all genders
- Paid leave for circumstances related to bereavement, jury duty, voting time, or military leave
Pay Transparency
This is a full-time, exempt position eligible to receive a base salary and to participate in an annual performance bonus program. Final salary offered will be determined based on factors including but not limited to the candidate's skills and experience. The annual performance bonus program is preset and not candidate dependent.
Initial Base Salary Range: $90,000.00 - $112,500.00
Internal Leveling Code: IC9
