Title: GA Sea Turtle Center Gift Shop Guest Services
Division: Retail Operations
Status: Seasonal, Hourly employee
Pay Grade: $15.00 per hour
Reports to: Gift Shop Manager
Benefits: Georgia Employee Retirement System (GDCP), Parking Pass and Amenities Passes
Closing date: Open until filled. Note: This is a seasonal position, scheduled hours include weekends and holidays. Position will not exceed six (6) months.
To Apply: Fill out the application completely. Incomplete applications will not be considered.
Jekyll Island is dedicated to maintaining the delicate balance between nature and humankind through conservation, education, and preservation. Surrounded by salt marshes, expansive oceanfront, and ancient maritime forests, it is situated within the chain of the Golden Isles and just a few miles from St. Simons Island, Sea Island, and Brunswick. As a State Park, Jekyll Island is a coastal haven where nature and humans peacefully co-exist.
Summary:
Retail Operations is seeking outgoing, responsible, and energetic sales staff to represent Jekyll Island and enhance the experience of visitors at the Georgia Sea Turtle Center. Under limited supervision, the Gift Shop Guest Services responsibilities include but are not limited to providing exceptional customer service to visitors, performing sales transactions, and maintaining the appearance of the Gift Shop. This is a seasonal position, must be able to work weekdays, weekends, some early evenings, and holidays. Hours and days will vary.
Description:
- Demonstrates exceptional customer service skills and responds to guest inquiries professionally.
- Demonstrates a high level of enthusiasm and self-motivation.
- Operates point of sale system for retail sales, admissions, tours, donations, etc.
- Deposits all receipts, complete verification of deposit records, and ensures all monies are accounted for.
- Provides visitors with information helpfully and courteously.
- Participates in training activities to optimize customer service skills.
- Restock inventory and maintain a clean and orderly sales floor.
- Assists with special projects as assigned.
- Performs other duties as assigned.
Qualifications:
- Must be at least 18 years old.
- High school diploma or equivalent
- Two years of retail/customer service experience preferred, or any equivalent combination of education, training, and experience that provides the requisite knowledge, skills, and abilities for this position.
- Ability to count money and operate a point-of-sale system
- Computer skills, including Microsoft Office, preferred.
- Strong communication skills and ability to work independently or as part of a team.
- Flexible availability, including weekends and occasional evenings.
- Reliable and punctual attendance.
- Credit and Criminal background checks are required.
- A valid driver's license will be required to travel between gift shops, other JIA buildings, and property.
Licenses / Background Checks:
- A valid driver’s license is required for tasks that involve travel between JIA-operated locations while on duty, whether using a state-issued or personal vehicle. All drivers must comply with Georgia state laws.
- Employment is contingent upon successfully passing a criminal background check.
- Credit check required for all positions assigned to handle cash transactions regularly.
Physical Requirements/Working Conditions:
- Exert up to 50 pounds of force occasionally, and up-to 25 pounds frequently, and up to 10 pounds constantly to move objects.
- More than 50% of a typical workday will be spent walking, standing, balancing (standing on and using 1-2 steps), reaching, using fingers to handle objects such as money, and using repetitive motions of the wrist, hands, and fingers.
- Between 25% and 50% of the typical workday will be spent stooping (bending at the waist) and lifting.
- Less than 25% of the day is spent kneeling, crouching, sitting, pushing and pulling, and climbing stairs.
- Sensory abilities require vision, hearing, and touching, with more than 50% of the day spent communicating, talking, and hearing.
- Must have visual clarity to prepare and analyze data and figures, use the computer, and expansive reading.
- Occasionally, most work is performed indoors and may be subjected to extreme heat and adverse weather, including rain and cold temperatures.
- Noise level is considered normal to loud.
- Work is subjected to hazards, moving vehicles.
This description of job responsibilities is intended to reflect the major responsibilities and duties of the job. It is not intended to describe minor duties or other responsibilities that may be assigned occasionally.
This position is subject to close at any time once a satisfactory applicant pool has been identified. Applicants who complete the online application process will receive an email receipt of submission to the email address provided. If the email confirmation is not received, the applicant may contact Human Resources at 912-635-4024 for confirmation; however, due to the volume of applicants received, we cannot provide information on the application status after receipt. Applicants who need assistance to accommodate a disability may request accommodation by contacting Human Resources at 912-635-4024.
All qualified applicants will be considered but may not necessarily receive an interview. Incomplete applications or applications without accompanying documents when required will not be considered. Selected applicants will be contacted for the next steps in the selection process. Successful completion of background checks requires credit when applicable to the position. Relocation expenses are not authorized; applicants should consider this when applying.
Jekyll Island Authority is an Equal Opportunity Employer. The Authority supports equal employment opportunities for all persons regardless of race, color, religion, sex, national origin, age, veteran status, or any other status protected by law. The Jekyll Island Authority is a Drug Free workplace.
