OVERVIEW
We are seeking a Product Manager to own the evolution of this EV charging platform across both hardware and software, driving roadmap strategy and execution in a fast-growing, mission-critical environment.
This role sits at the intersection of Sales, Engineering, Operations, and Leadership, translating market needs into a clear, prioritized roadmap and ensuring successful delivery of new products, features, and services.
This is a hands-on role for someone who can operate comfortably in a hardware + software + energy environment and who is excited by the opportunity to apply AI and data-driven insights to a mission-critical infrastructure platform.We have a strong preference for candidates with a background in clean tech, especially EV charging.
- Location: This is a remote-first position that will require some time on-site (based on the business need).
- Compensation: $120,000 – $140,000 base salary
- Eligibility: Must be authorized to work in the U.S. (No C2C or sponsorship)
RESPONSIBILITIES
Product Strategy & Roadmap
- Own and evolve the product roadmap across a cloud-based EV charging platform and charger hardware
- Balance customer needs, engineering capacity, platform scalability, hardware capabilities, and long-term architecture
- Incorporate AI/ML opportunities to:
- Improve charger uptime and fault prediction
- Reduce operating and support costs
- Optimize charging schedules based on usage patterns and energy pricing
- Define success metrics (KPIs) for new features and track post-launch performance
Customer & Market Understanding
- Partner closely with Sales and Operations to deeply understand customer use cases across:
- Fleet charging (private and government)
- Multi-family residential charging
- Public / paid charging environments
- Translate real-world constraints (power availability, TOU pricing, uptime expectations, reporting needs) into product requirements
- Conduct customer interviews, analyze usage data, and review support insights to inform prioritization
Cross-Functional Execution
- Act as the primary interface between Engineering and the rest of the business
- Develop clear product documentation (PRDs, user stories, acceptance criteria)
- Work with Engineering to plan releases, manage scope, and make informed tradeoffs
- Ensure alignment between software releases and hardware capabilities
Hardware Development & Production
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Define high-level specifications for Level 2 and DC fast charging products
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Support integration strategies with energy infrastructure (renewables, battery storage, grid constraints)
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Manage hardware development lifecycle including:
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Product development
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Certification (UL, ISO, IEEE, Energy Star)
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Production readiness and post-production support (e.g., component obsolescence)
Software Development Lifecycle
- Understand and actively participate in agile development processes
- Manage backlog grooming, sprint planning input, and release readiness
- Ensure features are delivered on time, tested, documented, and ready for deployment
- Coordinate feature rollouts, beta programs, and phased deployments when appropriate
Business & Financial Acumen
- Understand the commercial impact of product decisions, including:
- Pricing and monetization
- Cost to support and operate
- Opportunities for new service offerings
- Impact on gross margin and customer retention
- Partner with leadership to evaluate build vs. buy decisions and ROI of major initiatives
QUALIFICATIONS
- 5+ years of experience as a Product Manager or similar role in:
- SaaS platforms, energy tech, IoT, EV infrastructure, or industrial software
- Proven ability to work effectively between Sales and Engineering
- Strong understanding of software and hardware development lifecycles and agile methodologies
- Experience translating complex customer needs into clear, actionable product requirements for both software and hardware
- Familiarity with AI/ML concepts and how they can be applied to reliability, forecasting, or optimization problems
- Excellent written and verbal communication skills
Strongly Preferred
- Experience with:
- EV charging systems, energy management, or grid-constrained environments
- Fleet management or enterprise B2B SaaS
- Time-of-use energy pricing or demand management
- Experience working with hardware-enabled software platforms (IoT, embedded systems)
We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, disability status, or other non-merit factor. We are committed to creating a diverse and inclusive environment for all employees.
