OVERVIEW

We are seeking a Product Manager to own the evolution of this EV charging platform across both hardware and software, driving roadmap strategy and execution in a fast-growing, mission-critical environment.

This role sits at the intersection of Sales, Engineering, Operations, and Leadership, translating market needs into a clear, prioritized roadmap and ensuring successful delivery of new products, features, and services.

This is a hands-on role for someone who can operate comfortably in a hardware + software + energy environment and who is excited by the opportunity to apply AI and data-driven insights to a mission-critical infrastructure platform. We have a strong preference for candidates with a background in clean tech, especially EV charging.

Location: This is a remote-first position that will require some time on-site in Oregon (based on the business need).
Compensation: $120,000 – $140,000 base salary
Eligibility: Must be authorized to work in the U.S. (No C2C or sponsorship)

RESPONSIBILITIES

Product Strategy & Roadmap

Own and evolve the product roadmap across a cloud-based EV charging platform and charger hardware
Balance customer needs, engineering capacity, platform scalability, hardware capabilities, and long-term architecture
Incorporate AI/ML opportunities to:
- Improve charger uptime and fault prediction
- Reduce operating and support costs
- Optimize charging schedules based on usage patterns and energy pricing
Define success metrics (KPIs) for new features and track post-launch performance

Customer & Market Understanding

Partner closely with Sales and Operations to deeply understand customer use cases across:
- Fleet charging (private and government)
- Multi-family residential charging
- Public / paid charging environments
Translate real-world constraints (power availability, TOU pricing, uptime expectations, reporting needs) into product requirements
Conduct customer interviews, analyze usage data, and review support insights to inform prioritization

Cross-Functional Execution

Act as the primary interface between Engineering and the rest of the business
Develop clear product documentation (PRDs, user stories, acceptance criteria)
Work with Engineering to plan releases, manage scope, and make informed tradeoffs
Ensure alignment between software releases and hardware capabilities

Hardware Development & Production

Define high-level specifications for Level 2 and DC fast charging products
Support integration strategies with energy infrastructure (renewables, battery storage, grid constraints)
Manage hardware development lifecycle including:
- Product development
- Certification (UL, ISO, IEEE, Energy Star)
- Production readiness and post-production support (e.g., component obsolescence)

Software Development Lifecycle

Understand and actively participate in agile development processes
Manage backlog grooming, sprint planning input, and release readiness
Ensure features are delivered on time, tested, documented, and ready for deployment
Coordinate feature rollouts, beta programs, and phased deployments when appropriate

Business & Financial Acumen

Understand the commercial impact of product decisions, including:
- Pricing and monetization
- Cost to support and operate
- Opportunities for new service offerings
- Impact on gross margin and customer retention
Partner with leadership to evaluate build vs. buy decisions and ROI of major initiatives

QUALIFICATIONS

5+ years of experience as a Product Manager or similar role in:
- SaaS platforms, energy tech, IoT, EV infrastructure, or industrial software
Proven ability to work effectively between Sales and Engineering
Strong understanding of software and hardware development lifecycles and agile methodologies
Experience translating complex customer needs into clear, actionable product requirements for both software and hardware
Familiarity with AI/ML concepts and how they can be applied to reliability, forecasting, or optimization problems
Excellent written and verbal communication skills

Strongly Preferred

Experience with:
- EV charging systems, energy management, or grid-constrained environments
- Fleet management or enterprise B2B SaaS
- Time-of-use energy pricing or demand management
Experience working with hardware-enabled software platforms (IoT, embedded systems)

We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, disability status, or other non-merit factor. We are committed to creating a diverse and inclusive environment for all employees.

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